Survey Positions

CLERICAL/ADMINISTRATION (CA)

CONTRACTING/CONSTRUCTIONS (CO)

ELECTRICAL/ELECTRONICS (EL)

ENGINEERING (EN)

FINANCE/ACCOUNTING (FA)

FOOD RETAIL (FR)

GENERAL (GE)

HEALTH (HE)

HOSPITALITY (HO)

INFORMATION SYSTEMS (IS)

LOCAL AUTHORITY (LA)

MANAGEMENT (MA)

MANUFACTURING/PRODUCTION (MP)

RESIDENTIAL/COMMUNITY CARE (RC)

RETAIL (RE)

SALES/MARKETING (SA)

SUPPLY/DISTRIBUTION (SD)

TRANSPORT (TP)

CA01 Office Manager (Supervisory)

Reports to:  General Manager, Company Secretary

Supervises:  Office Supervisor, general clerical staff

Main objectives:  Plan, organise and supervise the activities of an office including administrative systems and office personnel.

Typical functions and responsibilities:

  • Contribute to the planning and review of office services, and setting priorities and office service standards.
  • Supervise, evaluate and plan the work of other administrative staff.
  • Maintain efficient flow of work by evaluating office operations and revising procedures accordingly.
  • Confer with other officials to formulate and standardise new or revised policies and procedures.
  • Manage physical facilities and ensure buildings and equipment are maintained.
  • Manage physical facilities and ensure buildings and equipment are maintained.
  • Ensure compliance with occupational health and safety regulations.
  • Liaise with administrative, technical and management staff, facilities contractors and building managers.
  • Coordinate personnel activities such as hiring, promotions, performance management, payroll, training and supervision.

Typical qualifications and experience:  Five to ten years experiences in business and staff management. Qualifications in business administration, management or human resources.

CA02 Office Supervisor

Reports to:  Office Manager, Financial Manager or Accountant

Supervises:  Clerical staff

Main objectives:  Plan, organise and supervise the activities of an office including administrative systems and office personnel.

Typical functions and responsibilities:

  • Supervise central office services, including reception, filing, addressing and message delivery.
  • Negotiate the purchase of office supplies and equipment and supervise their receipt and shipment.
  • Maintain records and processes forms such as time and leave records, personnel forms, purchase requisitions and orders and others specific to the department.
  • Supervise the management and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Oversee the employment and induction of word processor operators, personal assistant and other clerical personnel.
  • Supervise data entry operators and accounts clerks in the preparation of accounts ledgers, stock records and sales statistics.

Typical qualifications and experience:  Strong computer skills, people handling skills and proven commercial and administrative ability.

CA03 Legal Executive

Reports to:  Managing Director or Legal Manager

Supervises:  Legal Secretary

Main objectives:  Carry out a variety of legal tasks for law firms and organisations such as government departments, local authorities and financial institutes. May also provide legal advice to clients under the supervision of a qualified lawyer

Typical functions and responsibilities:

  • Act on behalf of and assist clients buying, selling and developing property.
  • Assist clients with commercial and business transactions
  • Prepare, analyse and interpret a variety of legal documents
  • Prepare and file court documents.
  • Administer estates and trusts and prepare wills.
  • Administer and help with the legal aspects of running a company.
  • Assist clients with debt collection.
  • Assist clients with asset planning and maintenance of family trusts.

Typical qualifications and experience:  Legal Executive Certificate. At least two years’ secretarial experience in a legal environment.

CA04 Executive Assistant/Personal Assistant to CEO

Reports to:  Chief Executive Officer

Supervises:  May supervise other secretarial stafff

Main objectives:  Provide administrative, secretarial, and general support at top management level.

Typical functions and responsibilities:

  • Act as a personal assistant, relieving the chief executive of routine work.
  • Provide a full range of secretarial duties as required.
  • Attend to routine correspondence. Where appropriate direct correspondence to relevant departments.
  • Arrange appointments and travel bookings.
  • Take messages, answer queries and screen telephone calls and visitors.
  • Research, prepare and format emails, letters, reports, and other documents.
  • Coordinate the preparation of confidential reports, financial data and presentations.
  • Liaise with members of the governing body.
  • Record discussions/minutes of meetings.

Typical qualifications and experience:  Generally Sixth Form Certificate as well as Secretarial Studies Course. At least five years secretarial experience, including a minimum of three years at a senior level. Administrative ability and excellent written and oral diction. Strong computer skills required.

CA05 Secretary/Personal Assistant

Reports to:  Manager, Department Head, or Senior Secretary

Supervises:  May supervise other secretarial stafff

Main objectives:  To provide secretarial and administrative support.

Typical functions and responsibilities:

  • Provide a full range of secretarial duties as required.
  • Organise and maintain diaries and making appointments.
  • Attend to routine correspondence. Where appropriate direct correspondence to relevant departments.
  • Screen telephone calls, enquiries and requests, and handling them when appropriate.
  • Maintain key records and a filing system with a files register (electronic or hard copy).
  • Coordinate the preparation of documents, briefing papers, reports and presentations.

Typical qualifications and experience:  Generally would have completed a Secretarial Studies Course. Minimum of three years experience. Strong computer skills required.

CA06 General/Administrative Clerk

Reports to:  Office Supervisor or Manager

Supervises:  May supervise other secretarial stafff

Main objectives:  Perform a range of routine organisational and administrative tasks.

Typical functions and responsibilities:

  • Operate business machines and telephone equipment.
  • Record financial and other information and prepares documents.
  • Record, prepare, sort, classify and file information.
  • Sort, open and send mail.
  • Basic typing and data entry.
  • Photocopy documents.
  • May perform receptionist duties, direct calls and respond to inquiries.

Typical qualifications and experience:  A minimum of two years clerical experience. Keyboard and computer skills required.

[Generally employed in larger organisations] – (Refer to Office Assistant (CA15) for smaller organisations or where less emphasis on accounting).

CA07 Typist/Data Entry

Reports to:  Office Manager/Supervisor, Manager

Supervises: 

Main objectives:  Transcribes to typewritten form, letters, reports, documents, accounts and other material from written or printed sources, recordings on dictating machine and other sources.

Typical functions and responsibilities:

  • Plan layouts in accordance with instructions or using own judgement.
  • Types letters, reports and other routine material, and prints documents.
  • Check completed work for spelling, grammar, punctuation, and format.
  • Transcribes information recorded in dictating machines.
  • Use of computer software (eg. Microsoft Word).
  • Type in data and codes to process information using computers.
  • May perform photocopying and other routine clerical tasks.

Typical qualifications and experience:  Certificate in typing skills and experience in office practice. Computer literacy with sound knowledge of Microsoft Office.

CA08 Receptionist/Data Entry

Reports to:  Office Manager/Supervisor

Supervises: 

Main objectives:  To assist with clerical and administrative duties and act as receptionist.

Typical functions and responsibilities:

  • Greet visitors or clients.
  • Register customers, visitors and clients and notify appropriate staff of their arrival.
  • Arrange and record details of appointments.
  • Answer general enquiries and transfer telephone call.
  • Receive and distribute correspondence, facsimile messages and deliveries.
  • Receive and resolve complaints from clients and the public.
  • Perform administrative tasks such as data entry, typing, filing, mail despatch and photocopying.

Typical qualifications and experience:  Two years experience in reception work. Excellent oral diction.

CA09 Sole Charge Clerical Worker

Reports to:  Owner/Manager

Supervises: 

Main objectives:  Performs overall office functions including accounts, secretarial and other clerical duties.

Typical functions and responsibilities:

  • Carry out a wide range of clerical tasks.
  • Prepare and track budgets, pay bills, and do banking and invoicing.
  • Responsible for all accounting procedures to trial balance stage.
  • Administrative tasks such as typing, data entry, filing, photocopying and sorting mail.
  • Answer queries in absence of owner manager.

Typical qualifications and experience:  Sound knowledge of all accounts procedures combined with good business acumen. Computer literacy with sound knowledge of Microsoft Office.

CA10 Junior Clerical Worker (under 18)

Reports to:  Office Supervisor or Manager

Supervises: 

Main objectives:  Assists with general office administration.

Typical functions and responsibilities:

  • Perform a variety of routine clerical tasks; may include typing and reception duties.

Typical qualifications and experience:  Three to to four years secondary education.

CA11 Junior Clerical Worker (18 and under 20)

Reports to:  Office Supervisor or Manager

Supervises: 

Main objectives:  Assists with general office administration.

Typical functions and responsibilities:

  • Perform a variety of routine clerical tasks; may include typing and reception duties.

Typical qualifications and experience:  Three to four years secondary education. One to two years on the job experience.

CA12 Desktop Publisher

Reports to:  Office Manager/Supervisor

Supervises: 

Main objectives:  Responsible for providing specialised publication services.

Typical functions and responsibilities:

  • To type, edit, file and print documents on a computer, including audio typing.
  • Produce training manuals, booklets for sale, internal publications, forms and other work requiring specialised layout/formatting skills.
  • Operate a document scanner.
  • Carry out any backup and housekeeping routines necessary for the operation of their own equipment.

Typical qualifications and experience:  Sixth Form Certificate or equivalent. Advanced spread sheet and graphic package skills.

CA13 Graphic Artist/Graphic Designer

Reports to:  Various – depending on type of employing firm. Graphic Artists/Designers are employed by advertising agencies, publishers, printers, pre-press houses and design studios.

Supervises: 

Main objectives:  To create artwork for the promotion or development of goods, services and ideas. May also design artwork and/or layout for fabrics, websites, magazines and other publications, or help to develop television advertisements.

Typical functions and responsibilities:

  • Discuss requirements of the project with their client.
  • Suggest production methods, materials and costs.
  • Design and illustrate from a specific brief using a computer.
  • Create illustrations from a concept.
  • Responsible for the administrative/clerical aspects of the design process.
  • Adhere to strict deadlines.
  • Receive client feedback and alter the design accordingly.

Typical qualifications and experience:  Completion of a graphic design, media arts or visual communication course at a technical institute. Able to operate a number of design applications (four as a minimum) and to liase effectively with customers.

CA14 Export Documentation/Shipping Clerk

Reports to:  Supply Distribution Manager, Operations or General Manager

Supervises: 

Main objectives:  Arranges and controls the receipt and dispatch of goods and keeps appropriate records.

Typical functions and responsibilities:

  • Responsible for maintaining all shipping/customs documentation.
  • Determine, within established guidelines, the best method of transportation and preparing goods for dispatch.
  • Maintain relationship with the bank pertaining to all export/import procedures and documentation.
  • Make out despatch notes and attend to insurance, custom clearance, collection and other matters.
  • Check incoming goods against documents and keep records of goods despatched and received.
  • Record movement and placement of goods in yard, warehouse, ship or other place and liase with other departments to achieve the required despatch priorities.
  • Liaise with freight forwarders, airlines, shipping agents and clients to ensure smooth and timely cargo delivery.
  • Three to six months on-the-job training, MAF qualification for signing documents desirable.

Typical qualifications and experience:  Three to six months on-the-job training, MAF qualification for signing documents desirable.

CA15 Office Assistant

Reports to:  Office Supervisor or Manager

Supervises: 

Main objectives:  Performs a variety of clerical tasks.

Typical functions and responsibilities:

  • Assist with office administrative requirements including office supplies, services, filing (hard copy and electronic documents), post/couriers, data backup, team activities, events, documentation of processes and general office duties.
  • Organise meetings and coordinate schedules, correspondence, travel, catering and other requirements.
  • Receive calls and direct to appropriate person or department.

Typical qualifications and experience:  Keyboard skills and/or one to six months on-the-job training.

CO01 Construction Manager

Reports to:  Chief Executive Officer/General Manager/Regional Manager

Supervises:  Project Manager/Site Forepersons

Main objectives:  Control and coordinate activities of workers engaged in construction of buildings, bridges, dams, harbours, canals, railways, roads, airfields or other earthworks and structures.

Typical functions and responsibilities:

  • Study production programme and estimate personnel requirements, supervise and schedule the activities of personnel to ensure efficient and effective coordination of the construction process.
  • Supervise, monitor and liaise with contractors to coordinate activity.
  • Control operation of plant facilities.
  • Monitor progress; ensure that construction work quality and techniques are of an appropriate and high standard.
  • Coordinate the establishment of temporary site infrastructure including security measures, and the site office compound.
  • Plan and establish efficient health and safety systems and monitor these constantly.
  • Recommend measures to improve efficiency in all aspects of unit’s activity and suggest changes where necessary.
  • Recommend or initiate personnel action such as promotion, transfers, discharges.

Typical qualifications and experience:  Five to ten years work in the building construction industry.

CO02 Project Manager

Reports to:  Managing Director, General Manager or Construction Manager

Supervises:  Builders team on site/Builders Representatives/Site Forepersons.

Main objectives:  Plan, organise, direct, control and coordinate construction of civil engineering and building projects, and the physical and human resources involved in the construction process.

Typical functions and responsibilities:

  • Interpret architectural drawings, specifications and bills of quantities.
  • Consult with architects, engineers and other professional and technical workers.
  • Negotiate with building owners, property developers and subcontractors involved in the construction process to ensure projects are completed on time and within budget.
  • Assess the size and scope of the building or site development and create and implement coordinated programmes for site activities and work control systems.
  • Coordinate labour resources, procurement and delivery of materials, plant and equipment.
  • Create and implement coordinated programs for site activities and work control systems.
  • Ensure adherence to building legislation and standards of performance, quality, cost and safety.

Typical qualifications and experience:  Advanced Trade Qualifications or Tertiary Qualifications. Five years trade related or construction experience.

CO03 Quantity Surveyor/Estimator

Reports to:  Project Manager

Supervises:  Builders team on site/Builders Representatives/Site Forepersons.

Main objectives:  Estimate and monitor construction costs from the project feasibility stage, through tender preparation, to the construction period and beyond.

Typical functions and responsibilities:

  • Prepare preliminary cost estimates from sketches and statements of requirements.
  • Prepare detailed cost plans and estimates as tools for budgetary control.
  • Prepare material lists, produce bills of quantities for tendering purposes and advise clients on tenders when received.
  • Administer construction contracts and measure and approve progress payments.
  • Monitor changes of design, assess effects on cost, and measures, values and negotiates variations to designs.
  • Advise on costs of alterations to existing buildings or structures, on various materials and construction methods, and on alternative contractual procedures and clauses.
  • Liaise with subcontractors, prepare appropriate pricing packages and evaluate subcontract bids.
  • Prepare a statement of final account recording the actual costs of the project.

Typical qualifications and experience:  National Diploma in Quantity Surveying or a Bachelor of Construction (Economics or Quantity Surveying). Membership of NZIQS. Minimum three years in the industry.

CO04 Draughtsperson

Reports to:  Construction Manager

Supervises: 

Main objectives:  Prepare accurate working plans and detailed drawings for construction projects based on a designer’s or architect’s sketches and specifications and prepare charts and working drawings for other purposes, by means of conventional draughting machines or computer assisted equipment.

Typical functions and responsibilities:

  • Prepare sketches, charts, tabulations, plans and designs for construction of buildings, roads, airports, dams, bridges and other engineering projects.
  • Collect and analyse data, and carry out computations of dimensions, surfaces, volumes and other factors.
  • Correlate the calculated dimensions of parts of the product or structure, and consult the designer regarding design adjustments that appear necessary.
  • Prepare accurate working and detailed drawings, making use of knowledge of materials and construction practices to show all necessary specifications for the construction/engineering project.

Typical qualifications and experience:  National Diploma in Quantity Surveying or a Bachelor of Construction (Economics or Quantity Surveying). Membership of NZIQS. Minimum three years in the industry.

CO05 Civil Engineer (Qualified over 5 years)

Reports to: 

Supervises: 

Main objectives:  Design, plan, organise and oversee the construction of civil engineering projects such as dams, bridges, pipelines, gas and water supply schemes, sewerage systems, roads, airports and other structures.

Typical functions and responsibilities:

  • Determine construction methods, materials and quality standards, and draft and interpret specifications, drawings, plans, construction methods and procedures.
  • Calculate stresses and strains implicit in or affecting proposed structures.
  • Organise and direct site labour and the delivery of construction materials, plant and equipment, and establish detailed programmes for the coordination of site activities.
  • Study, evaluate and report on the environmental implications of projects.
  • Set up work control systems to ensure that standards of performance, quality, cost and safety are met.
  • Consult with other engineers, architects, landscape architects and environmental scientists.
  • Research, investigate and evaluate materials, processes or systems related to civil engineering works.
  • Plan, organise and supervise maintenance and repair work on existing structures.
  • Supervise the testing and commissioning of completed works.

Typical qualifications and experience:  Three to four year University degree in a Bachelor of Engineering – BE or a Bachelor of Engineering Honours – BE(Hons) and/or registration. Minimum of five years post graduate experience.

CO06 Civil Engineer (Qualified 2-5 yrs)

Reports to: 

Supervises: 

Main objectives:  Design, plan, organise and oversee the construction of civil engineering projects such as dams, bridges, pipelines, gas and water supply schemes, sewerage systems, roads, airports and other structures.

Typical functions and responsibilities:

  • Determine construction methods, materials and quality standards, and draft and interpret specifications, drawings, plans, construction methods and procedures.
  • Calculate stresses and strains implicit in or affecting proposed structures.
  • Organise and direct site labour and the delivery of construction materials, plant and equipment, and establish detailed programmes for the coordination of site activities.
  • Study, evaluate and report on the environmental implications of projects.
  • Set up work control systems to ensure that standards of performance, quality, cost and safety are met.
  • Consult with other engineers, architects, landscape architects and environmental scientists.
  • Research, investigate and evaluate materials, processes or systems related to civil engineering works.
  • Plan, organise and supervise maintenance and repair work on existing structures.
  • Supervise the testing and commissioning of completed works.

Typical qualifications and experience:  Three to four year University degree in a Bachelor of Engineering – BE or a Bachelor of Engineering Honours – BE(Hons) and/or registration. Two to five years post graduate experience.

CO07 Civil Engineer (Recently Qualified)

Reports to: 

Supervises: 

Main objectives:  Design, plan, organise and oversee the construction of civil engineering projects such as dams, bridges, pipelines, gas and water supply schemes, sewerage systems, roads, airports and other structures.

Typical functions and responsibilities:

  • Determine construction methods, materials and quality standards, and draft and interpret specifications, drawings, plans, construction methods and procedures.
  • Calculate stresses and strains implicit in or affecting proposed structures.
  • Organise and direct site labour and the delivery of construction materials, plant and equipment, and establish detailed programmes for the coordination of site activities.
  • Study, evaluate and report on the environmental implications of projects.
  • Set up work control systems to ensure that standards of performance, quality, cost and safety are met.
  • Consult with other engineers, architects, landscape architects and environmental scientists.
  • Research, investigate and evaluate materials, processes or systems related to civil engineering works.
  • Plan, organise and supervise maintenance and repair work on existing structures.
  • Supervise the testing and commissioning of completed works.

Typical qualifications and experience:  Three to four year University degree in a Bachelor of Engineering – BE or a Bachelor of Engineering Honours – BE(Hons) and/or registration. With up to 2 years post graduate experience.

CO08 Site Foreperson

Reports to:  Project Manager

Supervises:  Site tradespersons and labourers

Main objectives:  Assist with the supervision of the construction, alteration or repair of a structure.

Typical functions and responsibilities:

  • Execute or supervise directly all the construction work.
  • Consult with the Project Manager regarding work to be done.
  • Ensure all site resource (labour, machinery, materials, sub-contractors etc) are effectively utilised and monitored in order to achieve timely completion of projects.
  • Ensure all site personnel adhere to health and safety regulations.
  • Monitor all works against specifications to ensure the continuing quality and accuracy of work performed.
  • Arrange for specialised work to be completed.

Typical qualifications and experience:  Trade Certificate.

CO09 Carpenter/Joiner

Reports to: 

Supervises: 

Main objectives:  Construct, install, renovate and repair structures and fixtures of wood, plywood, wallboard and other materials.

Typical functions and responsibilities:

  • Study building plans and architectural drawings.
  • Order and select materials and prepare layouts.
  • Measure and cut building materials to the right size and shape.
  • Assemble and install fixtures and structures.
  • Remove and repair damaged or worn parts.
  • Ensure completed work is weathertight.

Typical qualifications and experience:  Trade Certificate.

CO10 Labourer

Reports to: 

Supervises: 

Main objectives:  Perform the manual duties on a building or construction site.

Typical functions and responsibilities:

  • Transport building and construction materials, tools and equipment around the building site.
  • Erect and dismantle ramps, catwalks, barricades and fences and set up lights to protect workers from traffic. Set up shoring materials for excavations.
  • Direct truck and lorry drivers on where to dump loads. Move earth and other bulk materials using hand tools.
  • Use pneumatic tools such as jack-hammers and rock drills to break up concrete, rock, etc.
  • Sort, clean and stack salvaged material, collect and remove rubble from sites.
  • lean, maintain and store tools and equipment.
  • May work on demolition of buildings by manually breaking up parts of structures, cleaning bricks and clearing away rubble.

Typical qualifications and experience:  Three to six months’ on-the-job training.

CO11 Contract Manager

Reports to:  General Manager/Project Manager

Supervises:  Asssigned and Project Staff

Main objectives:  Ensure the efficient operation of the company through the effective management of contracts and assigned staff. Assist in the development of the company as a profitable business by establishing and maintaining systems to manage contracts.

Typical functions and responsibilities:

  • Ensure that all work is adequately controlled and supervised to meet the requirements of the customer and to meet job time and cost budgets.
  • Review the contract documents.
  • Set out projects in accordance with design and specifications.
  • Establish system to monitor requests for tender and prepare tenders.
  • Lead contract planning and negotiations; contract compilation and issues.
  • Management of contracts and subcontracts to ensure the management of claims and variations and timely invoicing.
  • Refine contract formulation activities, systems and procedures.
  • Liaise effectively between the tendering departments, Project Manager and the key Stakeholders of the company.
  • Ensure that any account and customer enquiries which arise from work carried out by the company are attended to promptly.
  • Responsible for the performance and training of assigned staff to enable them to perform their duties in an efficient manner.

Typical qualifications and experience:  Five years trade/industry-related experience.

CO12 Earthmoving Machinery Driver/Operator

Reports to: 

Supervises:  Asssigned and Project Staff

Main objectives:  Operate mobile machine equipped with movable shovel, grab bucket or drag-line bucket to excavate and move earth, rock, sand, gravel and similar material or to move distribute and/or level earth.

Typical functions and responsibilities:

  • Operate earthmoving vehicles such as bulldozers, graders or dredges
  • Load earth and other materials onto trucks or barges.
  • Locate and avoid existing underground services and works to set limits for excavation depth and area.
  • Maintain machine and equipment.
  • Regulate height of blade and drives machine to push earth or other material.
  • May push or pull other equipment with bulldozer.
  • Ensure health and safety regulations are met.

Typical qualifications and experience:  Three to six months’ on-the-job training and appropriate heavy vehicle licence (Classes 2 to 5, depending on the vehicle) with T, W, R (tracks, wheels, rollers) endorsements.

CO13 Roading Engineer

Reports to: 

Supervises: 

Main objectives:  Design highways and streets, plan, organise, and supervise their construction, maintenance, repair and operation.

Typical functions and responsibilities:

  • Specialise in design, construction, maintenance, repair and traffic management of urban, rural or trunk roads, studying projects and assessing broad requirements.
  • May design, construct, maintain and repair bridges, viaducts, tunnels, waterways, signals, signs and other roadway structures and utilities.
  • Produce project evaluation and feasibility reports for proposed construction program candidates.
  • Prepare contracts and advise project manager and contractor on design and technical issues as and when required during construction phase.
  • Design road pavements and surfacing materials.

Typical qualifications and experience:  Four year university degree in Civil Engineering, a three year training programme leading to a full professional qualification and/or registration.

CO14 Registered Plumber

Reports to: 

Supervises: 

Main objectives:  Assemble, install and maintain pipes, fittings and fixtures of drainage, heating, ventilation, water supply and disposal, gas supply, flues, metal roofing, cladding and flashing sanitary systems and other mechanical service systems. Design plumbing systems. (Classification note: Includes gas fitters who are also plumbers).

Typical functions and responsibilities:

  • Examine drawings and specifications, locate and mark positions of pipes, pipe connections and passage holes for pipes in walls and floors.
  • Cut reams, threads and shapes pipes, assemble and install valves, pipe fittings, and pipes composed of metals such as iron, copper, steel, brass and lead, and non-metals such as glass and plastic.
  • Cut openings in walls and floors to accommodate pipes and pipe fittings.
  • Join pipes and fittings using screws, bolts and couplings or by brazing and welding.
  • Caulk joints and tests them for leaks with air and water pressure gauges.
  • Install and maintain hot water and heating systems, such as hot water tanks, central heating, gas heaters and heat pumps.
  • Fit flashings and weatherings, rainwater spouting and downpipes.
  • Install fixtures such as gas stoves, toilets, basins, septic tanks and air-conditioning systems.

Typical qualifications and experience:  National Certificate in Plumbing and Gasfitting, and pass the Plumbers, Gasfitters and Drainlayers Board examinations.

CO15 Civil Construction Worker

Reports to:  Site Foreperson/Manager

Supervises: 

Main objectives:  Perform manual duties on a civil construction site.

Typical functions and responsibilities:

  • Read and interpret civil construction plans.
  • Assist with survey and setting out activities.
  • Observe safety principles and maintain safety on site.
  • Load and unload building and construction materials, tools and equipment and transport them around building sites.
  • Erect and dismantle temporary structures such as barricades and scaffolding.
  • Use a generator and compressor for civil construction works.
  • Use a plate compactor and/or pavement breaker.
  • Carry out manual excavation.
  • Maintain fuel, lubricants and water levels in plant and equipment on site.
  • Maintain transport and store roadwork signs.

Typical qualifications and experience:  Three to six months on-the-job training or an ITO qualification and knowledge of construction sequences and processes.

CO16 Driver Heavy Truck or Trailer

Reports to:  Site Foreperson/Manager

Supervises: 

Main objectives:  Drive a heavy truck or tanker, with or without trailer, to transport goods, materials or liquids to or from a construction site.

Typical functions and responsibilities:

  • Drive a vehicle between a depot or construction site and loading and unloading points.
  • Assist with or perform loading and unloading tasks.
  • Check the condition of the load and that it is securely fastened.
  • Follow the correct safety procedures if the goods being transported are dangerous.
  • Maintain a log book and other records.
  • Ensure the vehicle is properly maintained.

Typical qualifications and experience:  Three months on-the-job training or an ITO qualification plus the appropriate heavy vehicle licence. Practical and organisational skills.

EL01 Electronics Engineer

Reports to:  Engineering/Project Manager

Supervises: 

Main objectives:  Design, develop, adapt, install, test and maintain electronic components, circuits and systems used for computer systems, communication systems, entertainment, transport and other industrial applications.

Typical functions and responsibilities:

  • Analyse requirements.
  • Research and design electronic circuits, components, equipment and computer programs.
  • Advise on manufacturing materials and costs.
  • Investigate and test new electronics components and equipment.
  • Present reports and proposals to clients or colleagues.
  • Modify and service electronic equipment.

Typical qualifications and experience:  BE, BTech, NZCE, NZCS.

EL02 Software Engineer

Reports to:  Engineering/Project Manager

Supervises: 

Main objectives:  Application of sound engineering design principles for the production of software to meet project requirements.

Typical functions and responsibilities:

  • Analyse an organisation’s overall business and establish how their software is used.
  • Assess new software applications to see if they are suitable, and if the existing hardware will support them.
  • Provide detailed information about costs and benefits of software.
  • Develop and build new software.
  • Test and review new software and fix any problems.
  • Develop training manuals and run training sessions to show clients how to use the software.

Typical qualifications and experience:  BE, BSC, NZCE, NZCS.

EL03 Electrical Technician

Reports to:  Workshop Foreperson/Manager

Supervises: 

Main objectives:  Perform technical tasks, normally under the direction and supervision of a maintenance engineer (electrical or mechanical) contributory to design, development, construction, installation, maintenance and repair of electrical systems and equipment.

Typical functions and responsibilities:

  • Assist in research and development work on electrical systems and equipment.
  • Prepare detailed estimates of quantities and cost of materials and labour required for manufacture and installation.
  • Install, repair, test, find faults and maintain equipment.
  • Assist with technical supervision of manufacture and repair of electrical systems or equipment.
  • Be involved in the design of complex electrical installations and control circuits under the supervision of an engineer
  • Ensure safety and design standards are met.

Typical qualifications and experience:  Three to four year University degree or New Zealand Diploma in Engineering (Electrical).

EL04 Domestic Appliance Serviceperson

Reports to:  Workshop Foreperson/Manager

Supervises: 

Main objectives:  Repairs electrical appliances, mostly domestic, in a workshop or place of use.

Typical functions and responsibilities:

  • Diagnose faults and dismantle appliances to the necessary degree.
  • Replace or repair defective parts and wiring.
  • Reassemble and test appliances.

Typical qualifications and experience:  National Certificate in Electrical Engineering (Electrical Appliance and Electronic Servicing – Level 4) and/or apprenticeship. Register as an Electrical Service Technician (EST) with the Electrical Workers’ Registration Board (EWRB).

EL05 Registered Electrician

Reports to:  Workshop Foreperson/Manager

Supervises: 

Main objectives:  The installation, maintenance, repair and testing of all electrical and electronic equipment and appliances.

Typical functions and responsibilities:

  • Install, repair or replace electrical wiring and equipment.
  • Study and interpret wiring diagrams and floor plans.
  • Test electrical work for safety.
  • Prepare quotes for clients to install, repair or replace electrical wiring and equipment.

Typical qualifications and experience:  Apprenticeship and National Certificate in Electrical Engineering (Level 4) or a National Certificate in Electricity Supply (Level 4).

EL06 Electronics Technician

Reports to: 

Supervises: 

Main objectives:  Carry out limited technical or skilled functions in support of manufacture, operation and maintenance of electronic equipment, facilities and systems.

Typical functions and responsibilities:

  • Install, maintain, test and repair electrical and electronic monitoring and signalling systems such as industrial control equipment.
  • Check circuits of installation to verify accuracy of assembly, using circuit drawings and electrical and electronic test instruments.
  • Assemble, erect and position items of plant.
  • Terminate cables and wires.
  • Modify and adjust relays and switch mechanisms.
  • Monitor the performance of plant and measures and records data.
  • Run test programmes after installation of equipment.

Typical qualifications and experience:  Trade Certificate. Registered with Electrical Workers Registration Board.

EL07 Electronics Assembler

Reports to:  Supervisor

Supervises: 

Main objectives:  Assembly of finished parts of electrical and electronic machinery and equipment.

Typical functions and responsibilities:

  • Work to specifications assembling parts or fixing them in position using hand tools. Assemble components in sequence.
  • Install and connect wiring by clamping or soldering. Punch or drill holes in the parts to be assembled. Bolt, screw, clip or weld parts together.
  • Check the product for faults, and make modifications, if necessary.
  • Service and operate computer-controlled systems that perform assembly tasks.

Typical qualifications and experience:  One to two months on the job training.

EL08 Computer Technician (Hardware)

Reports to:  Supervisor

Supervises: 

Main objectives:  Services, adjusts and repairs electronic and computerised equipment.

Typical functions and responsibilities:

  • Examine faulty equipment for mechanical, electrical and electronic defects.
  • Dismantle machine to remove damaged or worn parts and replacing them as required.
  • Assemble parts, tooling to ensure accurate fit, testing reassembled machine and readjusting if necessary.
  • Check, adjust and lubricate mechanical parts to maintain working order
  • Trouble-shooting to board/module level.

Typical qualifications and experience:  One to two months on the job training.

EL09 Automotive Electrician

Reports to:  Supervisor

Supervises: 

Main objectives:  Install, maintain and repair electrical wiring and electronic components in motor vehicles.

Typical functions and responsibilities:

  • Use test equipment to locate electrical and electronic malfunctions.
  • Dismantle and removing electrical and electronic assemblies and components.
  • Install electrical equipment and electronic components in motor vehicles.
  • Connect power-operated vehicle equipment and accessories to power supply.
  • Adjust engine control systems and timing.
  • Test and replace defective alternators, generators, voltage regulators and starter motors.
  • Repair or replace faulty ignition and electrical wiring, and defective parts such as fuses, lamps and switches.

Typical qualifications and experience:  Level 4 National Certificate in Motor Industry (Automotive Electrical and Mechanical Engineering) with strand in Electrical and Electronics.

EN01 Workshop Manager

Reports to:  Chief Executive/General Manager

Supervises:  Workshop Forepersons, Leading Hands

Main objectives:  To manage the Company’s engineering labour and material resources in accordance with company procedures and practices.

Typical functions and responsibilities:

  • Oversee workshop operations; manage production, productivity and profitability.
  • Assist with the implementation of quality management systems.
  • Prioritise workloads and requests within agreed standards and timelines.
  • Provide input into estimations to ensure accurate labour cost information and production commitment to attain agreed budgets.
  • Manage the labour resource in accordance with company policy.
  • Ensure the proper operation and maintenance of plant and equipment as providing for under the Health and Safety in Employment Act and company policy.
  • Manage and coordinate the safety and compliance of subcontractors engaged to operate within the workshop.
  • Receive direct work enquiries and manage jobs to achieve margins as determined by company policy.
  • Train and direct staff in hazard spotting techniques and ensure accident records are maintained and actioned as necessary.

Typical qualifications and experience:  Senior trade qualification with 5-10 years practical experience.

EN02 Workshop Foreperson

Reports to:  Workshop Manager

Supervises:  Five or more tradespersons including leading hands where applicable (for foreperson supervising only Production/Processing personnel – see MP06 in the Manufacturing Production Section).

Main objectives:  Direction of engineering tradesperson with a view to carrying out work in an efficient, cost effective and quality based manner.

Typical functions and responsibilities:

  • Day to day management of workshop, workshop personnel and subcontractors.
  • Co-ordinate and communicate work priorities within workshop.
  • Ensure maintenance, services and repairs are organised and performed to meet the demands.
  • Communicate and liaise with customers and sub-contractors as required
  • Responsible for compliance with quality standards.
  • Maintain stock levels.
  • Oversee training of apprentices.

Typical qualifications and experience:  Trade Certificate. May have obtained supervisory/basic Management Certificate.

EN03 Leading Hand

Reports to:  Workshop Foreperson/Manager

Supervises:  .

Main objectives:  Coordination of up to four tradespersons in completing assigned work.

Typical functions and responsibilities:

  • Regularly use tools of trade.
  • Manage and control the activities of tradespersons to ensure maximum performance and efficiencies.
  • Study the workflow and practices of tradespersons. Identify areas where changes or implementation of new procedures will be of benefit.
  • May assist in training of apprentices.
  • Understand and implement quality control techniques.

Typical qualifications and experience:  Trade Certificate.

EN04 Heavy Fabrication Engineer (Fitter Welder)

Reports to:  Foreperson/Leading Hand

Supervises:  .

Main objectives:  Fit, assemble and weld metal parts and subassemblies to fabricate production machines and other equipment.

Typical functions and responsibilities:

  • Study blueprints, drawings or specifications to determine appropriate welding processes and other job requirements.
  • Clean and prepare surfaces for welding by flame-cutting, thermal cutting, gouging, bevelling, grinding or filing.
  • Align parts to be joined using hand tools and measuring instruments.
  • Cut marked-out metal sections and shape using hand tools, flame cutting torches and metal cutting machines.
  • Shape and bend metal sections and pipes using hand and machine tools, and by heating and hammering.
  • Join metal sections using various welding techniques, bolting and riveting.
  • Finish products by cleaning, polishing, filing and bathing in acidic solutions.
  • Repair metal products by dismantling, straightening, reshaping and reassembling parts.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Engineering Heavy Fabrication

EN05 General Engineer (Fitter Turner)

Reports to:  Foreperson/Leading Hand

Supervises:  .

Main objectives:  Fit, assemble, grind and shape metal parts and subassemblies to fabricate production machines and other equipment.

Typical functions and responsibilities:

  • Study drawings and specifications to determine suitable material, method and sequence of operations and machine settings.
  • Fit and assemble fabricated parts in the manufacture of machinery, engines and other metal apparatus.
  • Check fabricated and assembled parts for accuracy, clearance and fit using precision measuring instruments.
  • Diagnose faults and perform operational maintenance of machines. Overhaul and repair mechanical parts and fluid power equipment.
  • Set and operate machine tools to cut and shape metal parts and checks for accuracy.
  • Cut, thread, bend and install hydraulic and pneumatic pipes and lines.
  • Temper and harden metal parts, brazes and welds metal joints and fractures.
  • Chisel, file, scrape and do other tooling to ensure correct fit.
  • Make jigs, tools and fixtures as required for production.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Maintenance & Diagnostics in Mechanical Engineering.

EN06 Engineers’ Mate / Trades Assistant (Fitters’ Mate)

Reports to:  Engineer

Supervises:  .

Main objectives:  Assist a General Engineer in his normal duties.

Typical functions and responsibilities:

  • Use the tools of trade as directed by a fitter.
  • Assist with installation, maintenance and repairs of equipment.
  • Perform lifting, carrying, stacking and other similar tasks.

Typical qualifications and experience:  Not less than 3 months’ experience as a Metal Worker’s Assistant.

EN07 Light Fabrication Engineer (Sheet Metal Worker)

Reports to:  Foreperson/Leading Hand

Supervises:  .

Main objectives:  Mark out, shape, form and join sheet metal and other materials to make products and components.

Typical functions and responsibilities:

  • Study blueprints, drawings and specifications to determine job, material and equipment requirements.
  • Select metal stock, such as stainless steel, galvanised iron, mild steel, aluminium and copper, and check sizes, gauges and other dimensions of metal stock against specifications.
  • Mark out metal stock with reference points and lines, using templates, gauges and other measuring instruments.
  • Cut metal stock along guidelines using hand and power shears, guillotines and drills.
  • Shape and form cut metal stock into products using folding and bending machines, rollers, presses and hammers.
  • Fit and assemble components into final products by welding, riveting, soldering, brazing and otherwise joining.
  • Finish products by polishing, filing, sanding and cleaning assembled products.
  • May repair damaged sheet metal products and components.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Engineering Light Fabrication.

EN08 Machinist and Toolmaker (Toolmaker)

Reports to:  Foreperson/Leading Hand

Supervises:  .

Main objectives:  Make and repair tools, dies, jigs, fixtures and other precision parts and equipment to fine tolerances for machine tools and other production machinery.

Typical functions and responsibilities:

  • Study drawings or specifications to determine dimensions and tolerances of articles to be manufactured.
  • Measure and mark out metal stock or casting using various gauges.
  • Set and operate machines to cut and shape the metal or plastic.
  • Fit and assemble tool or article parts.
  • Check accuracy of manufactured articles to fine tolerances, using precision measuring instruments.
  • Maintain and repair tools and machinery used for making tools.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Engineering Machining and Toolmaking.

EN09 Engineering Draughtsperson

Reports to: 

Supervises:  .

Main objectives:  Prepare accurate, detailed drawings to show all necessary specifications for manufacture of machinery and equipment and engineering projects by means of conventional draughting machines or computer aided design (CAD) equipment.

Typical functions and responsibilities:

  • Draw rough layouts of proposed structures, machines, or products.
  • Write detailed building-assembly or process instructions and specifications.
  • Make detailed drawings of planned structures or machines using computer-aided design (CAD) software.
  • Calculate the cost and amount of materials required

Typical qualifications and experience:  New Zealand Certificate or Diploma or will have completed an apprenticeship in mechanical engineering draughting or related trade.

EN10 Automotive Engineer – Heavy (Motor Mechanic Diesel)

Reports to: 

Supervises:  .

Main objectives:  A qualified tradesperson who services, adjusts and repairs diesel engines.

Typical functions and responsibilities:

  • Service heavy vehicles, including changing engine and transmission oils, and adjusting engine settings.
  • Examine faulty machinery and equipment for defects.
  • Dismantle engines or other parts to remove damaged or worn parts and replacing them as required.
  • Assemble parts, tooling to ensure accurate fit, testing reassembled equipment and readjusting if necessary.
  • Attend breakdowns and after-hours call outs.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Automotive Heavy Engineering.

EN11 Automotive Engineer (Motor Mechanic Petrol)

Reports to: 

Supervises:  .

Main objectives:  A qualified tradesperson who maintains and installs all forms of automotive vehicles and machinery including associated ancillary equipment, but not including a person employed primarily as an auto electrician.

Typical functions and responsibilities:

  • Diagnose mechanical, electrical and other faults in motor vehicles.
  • Dismantle engines, parts or systems requiring attention.
  • Rebuild, repair or replace any faulty parts or systems.
  • Undertake regular maintenance of motor vehicles and other motors such as tuning, greasing and oil changes.
  • Complete forms regarding service to be undertaken on vehicles. May liase with customers giving advice and quotes regarding vehicle servicing.
  • May obtain automotive parts and maintain parts reorders.
  • May install, inspect or repair alternative fuel systems.
  • May assist in training apprentices.

Typical qualifications and experience:  Trade Certificate or Level 4 National Certificate in Motor Industry (Automotive Electrical and Mechanical Engineering).

EN12 Mechanical/Design Engineer

Reports to:  Engineering Manager; General Manager; Factory/Manufacturing Manager

Supervises:  .

Main objectives:  Carries out research on, and designs and advises on mechanically functioning plant and equipment. Plans and supervises their development, maintenance, construction, installation, operation and repair

Typical functions and responsibilities:

  • Study operating requirements for mechanically functioning plant and equipment, and engage in research and development work.
  • Design plant and equipment, prepares working drawings (by means of conventional draughting machines or computer aided design (CAD) equipment), specification, instruction and parts manuals and procurement advice and may supervise technical aspects of manufacturing processes.
  • Develop specifications for manufacture, and determine materials, equipment, piping, material flows, capacities and layout of plant and systems.
  • Ensure compliance with all statutory and regulatory requirements as to safe operation, noise, pollution or other environmental factors.
  • Analyse workforce utilisation, facility layout, operational data and production schedules and costs to determine optimum worker and equipment efficiencies.
  • Examine, analyse and report on malfunction, breakdown or failures of mechanical plant or components to determine cause and remedy.
  • Direct the maintenance and repair of mechanically functioning plant and equipment, and coordinate the requirements for new designs, surveys and maintenance schedules.
  • Establish standards and policies for installation, modification, quality control, testing, inspection and maintenance according to engineering principles and safety regulations.

Typical qualifications and experience:  Three to four year university degree in Mechanical Engineering or recognised and approved equivalent qualifications and/or registration. Design, mechanical, organisational, problem-solving skills.

EN13 Service Engineer

Reports to:  Service Manager, Engineering Manager

Supervises:  .

Main objectives:  Performs technical tasks related to the installation, commissioning, and after sales servicing of industrial plant and machinery.

Typical functions and responsibilities:

  • Physical installation including devanning, lifting and positioning, assembly and supervision of connection to services.
  • Commissioning including testing, setting up, calibration, and acceptance trials. Operator training.
  • After sales service.
  • Technical sales support such as applications advice, demonstrations, preparation of performance reports, etc.
  • Checking, repairing, refurbishing or reconditioning secondhand plant.

Typical qualifications and experience:  Trade Certificate and limited registration (electrical) supported by extensive practical experience with the equipment concerned.

FA01 Finance Manager (Financial Controller) Revenue >$10 million

Reports to:  Managing Director or General Manager or where the company is a subsidiary of a large (over $500m revenue) company, to the Chief Financial Officer (CFO).

Supervises:  Several sectional managers, e.g. credit, revenue, audit, administration and possibly information systems.

Main objectives:  Is likely to be the principal Financial Executive in an organisation with a minimum of $10m revenue who oversees internal and external financial reporting requirements and investment, develops accounting principles, practices and procedures. Directs the preparation of all accounting records, the analysis and interpretation of statistical and accounting information and appraises operating results in terms of costs, budgets and operating policies.

Typical functions and responsibilities:

  • Develop, enhance and maintain an effective business reporting system.
  • Prepare and evaluate capital expenditure projects and long range financial plans and forecasts. Make recommendations concerning management of funds and financial policy.
  • Ensure the development and preparation of financial and accounting information for management.
  • Direct the preparation of statistics for periodic and yearly financial statements, including the preparation of charts and graphs showing progress and results.
  • Ensure consolidation of regular reports, budgets and forecasts from other divisions for submission to management.
  • Prepare all schedules for financial reporting in accord with statutory requirements and the needs of management.
  • Oversee monthly reporting, tax compliance and preparation of statutory accounts.
  • Supervise the investment of liquid assets in short term investments.
  • Recruit, develop and motivate staff resulting in high performing individuals and team.

Typical qualifications and experience:  Tertiary qualifications in accounting, with membership of the New Zealand Institute of Chartered Accountants as an ACA or CA, together with extensive accounting and management experience.

FA02 Accountant (Qualified – Over 5 Years Post Qualifying Experience)

Possible Titles:  Company Accountant, Management Accountant, Financial Accountant, Divisional Accountant, Financial Controller or C.A. Firm Manager.

Reports to:  CEO, General Manager, or in a large organisation to the Finance Manager/Financial Controller or the Finance Division of the parent company.

Supervises:  May supervise junior accountants and clerical staff

Main objectives:  Is likely to be either the sole accountant of a small to medium sized company with less than $10m turnover or the senior accountant of a subsidiary of a public company.

Typical functions and responsibilities:

  • Ensure timely and accurate preparation of monthly, quarterly and annual budget and management reports.
  • Administration and management of creditors, debtors and payroll system.
  • Fulfil statutory reporting requirements eg. GST, FBT and PAYE returns.
  • Develop policies and procedures in relation to commercial, financial and systems based issues.
  • Develop, forecast and check budgets.
  • Advise on financial aspects of businesses such as budgets, tax and cash flows.
  • Review accounting procedures and analyse financial performance of businesses.

Typical qualifications and experience:  Membership of the New Zealand Institute of Chartered Accountants as either an ACA or CA with more than 8 years accounting experience (including pre qualification experience.)

FA03 Accountant (Qualified – 1 to 5 Years Post Qualifying Experience)

Reports to:  General Manager or Finance Manager/Financial Controller

Supervises:  May supervise clerical staff, or may be a C.A. Supervisor.

Main objectives:  Assist in the efficient management of the department by implementing existing accounting procedures and practices.

Typical functions and responsibilities:

  • Plan, install, or reorganise budget policies and accounting systems.
  • Develop, forecast and check budgets.
  • Prepare and certify financial statements for presentation to Board of Directors, management, etc.
  • Conduct financial investigations, for example on taxation matters, and prepare reports on them.
  • Ensure accounting procedures are implemented to the standards required by the organisation in accordance with accepted accounting practice.
  • Report any constraints or difficulties in implementing the accounting policies or procedures to the Department Manager.
  • Undertake other accounting duties as directed by the Department Manager.

Typical qualifications and experience:  Membership of the New Zealand Institute of Chartered Accountants as an ACA or CA with 4 to 8 years accounting experience (including pre qualifying experience).

FA04 Accountant (Recently Qualified)

Reports to:  Finance Manager/Financial Controller.

Supervises:  May supervise clerical staff, or may be a C.A. Supervisor.

Main objectives:  Assist in the efficient management of the department by implementing existing accounting procedures and practices.

Typical functions and responsibilities:

  • Assist in the planning, installation or reorganisation of budget policies and accounting systems.
  • Develop, forecast and check budgets.
  • Prepare and certify financial statements for presentation to Boards of Directors, management, etc.
  • Conduct financial investigations, for example on taxation matters, and prepare records on them.
  • Implement accounting procedures to the standards required by the organisation in accordance with accepted accounting practice.
  • Report any constraints or difficulties in implementing the accounting policies or procedures to the Department Manager.
  • Undertake other accounting duties as directed by the Department Manager.

Typical qualifications and experience:  Recent admission to the New Zealand Institute of Chartered Accountants. i.e. up to one year as an ACA or CA.

FA05 Accountant (Unqualified)

Reports to:  General Manager in a small organisation or to the Manager of designated Accounting Department, Chief Accountant or Supervising Accountant

Supervises: 

Main objectives:  Ensure the timely and accurate preparation of accounts, reports, administration of creditors/debtors and the payroll system.

Typical functions and responsibilities:

  • Verify accuracy of documents and records relating to payments, receipts and other financial transactions.
  • Make and checking entries in ledgers, totalling at regular intervals.
  • Compile reports showing receipts, payments, balances of accounts owing to or by the undertaking and other financial information.
  • Prepare final annual financial statements and accounts.
  • Produce accounts to profit/loss and balance sheet.

Typical qualifications and experience:  Four to five years secondary education with at least two years accounting experience possibly still studying towards or, more probably, no longer studying towards professional qualification. Covers those qualified by experience.

FA06 Assistant Accountant (Trainee)

Reports to:  Finance Manager/Financial Controller or Supervising Accountant.

Supervises: 

Main objectives:  Assist in carrying out professional accounting duties, or matters related to the control of the accounts office by participating in all aspects of financial and production accounting transactions.

Typical functions and responsibilities:

  • Preparation of trial balance.
  • Assist in budgetary control and costing analysis.
  • Assist with GST returns; make sure it is submitted to IRD in a timely manner.
  • Complete bank reconciliation at month end or during the month as required.
  • Process invoices on a timely basis.
  • Ensure financial filing systems are up to date, accurate and accessible.
  • Assist in taxation, internal audits, and preparation of management reports or statutory returns.
  • May assist in the provision of company secretary function at a more routine level.
  • Undertake other accounting duties as assigned.

Typical qualifications and experience:  Currently studying towards CA qualification with the New Zealand Institute of Chartered Accountants, successful completion of at least two years study towards this.

FA07 Accounting Technician

Reports to:  Finance Manager/Financial Controller or Supervising Accountant

Supervises: 

Main objectives:  To assist in the operation, maintenance and improvement of systems for recording and reporting on the financial activities of the organisation.

Typical functions and responsibilities:

  • Maintain records of transactions made by the organisation.
  • Prepare accounts, statements, invoices and tax returns.
  • Provide information on their organisation or company’s management and financial systems for financial reporting purposes.
  • Prepare budgets, plans and cash flow forecasts.
  • Establish, manage and monitor financial reporting systems.
  • Give advice to management on financial reporting systems and processes.
  • Work in the various fields of taxation.
  • Assist chartered accountants with audits.

Typical qualifications and experience:  Membership of the New Zealand Institute of Chartered Accountants as an Accounting Technician.

FA08 Credit Manager

Reports to:  Financial Controller or Principal Finance Executive

Supervises:  Credit Clerks

Main objectives:  Develop and recommend policy and procedure to govern the credit and collection activities of the organisation. Supervise investigation of credit risks involving customers and suppliers and the collection of amounts due to the company for goods and services required.

Typical functions and responsibilities:

  • Study and develop policies and procedures to be used in investigating, granting and controlling credit and in collecting accounts due.
  • Investigate credit standing of new customers, arrange terms of payment and follow-up collection of accounts.
  • Develop, implement and communicate sound credit control policies to ensure minimal loss.
  • Prepare reports on the status of credit and collections and other operating statements.
  • Determine the amount of credit to be extended and recommend the amount of credit to be extended and recommend amount of working capital necessary to finance accounts receivable and to provide reserves against bad debts.
  • Supervise the maintenance of accounts receivable ledger.
  • Visit existing and potential customers to investigate credit and collection matters and to foster good credit relationships between customer and company.
  • Represent company in all legal proceedings.

Typical qualifications and experience:  Tertiary qualifications in finance, law or management, with at least 5 years or more experience within a financial institution or similar organisation.

FA09 Credit Control Clerk

Reports to:  Financial Manager (Financial Controller), Accountant or in large organisations to a Credit Manager.

Supervises:  Credit Clerks

Main objectives:  To carry out clerical tasks relating to the credit-worthiness of prospective customers/clients.

Typical functions and responsibilities:

  • Debtor reconciliations.
  • Check credit-worthiness.
  • Identify, investigate and negotiate overdue accounts.
  • Collect debts either by telephone, correspondence or in person through to legal stage.
  • Hand over for legal action where necessary.
  • Management of debtor ledger.
  • Receipting and allocating payments.

Typical qualifications and experience:  Three to five years’ experience in senior administration role or credit role.

FA10 Senior Accounts Clerk

Reports to:  Office Manager, Accountant or Company Secretary

Supervises:  Accounting Clerks

Main objectives:  Takes accounting data to trial balance stage.

Typical functions and responsibilities:

  • Carry out with minimal supervision, routine accounting procedures related to creditor and debtor accounts.
  • Oversee and participate in preparing, maintaining, and/or verifying a variety of accounting, financial, and statistical statements, ledgers, logs and reports.
  • Collate information related to annual budget.
  • Undertake monthly reconciliations of general ledger accounts and in depth reconciling of debtors, creditors and bank statements.
  • Code data according to prescribed accounting procedures.

Typical qualifications and experience:  Knowledge of accounting procedures and some formal training in senior accounts. Minimum of five years experience.

FA11 Accounts Clerk

Reports to:  Senior Accounts Clerk, Accountant

Supervises: 

Main objectives:  Assisting senior accounts area eg. accounts payable, accounts receivable, costing etc.

Typical functions and responsibilities:

  • Handle general accounts queries.
  • Arrange payment of bills and accounts.
  • Keep records of financial transactions.
  • Check credit ratings of new customers.
  • Keep records of costs such as labour and materials.
  • Compare costs with budgets.

Typical qualifications and experience:  6-12 months relevant work experience.

FA12 Accounts Receivable Clerk

Reports to:  Accountant, Financial Controller, Credit Manager

Supervises: 

Main objectives:  Responsible for processing the organisation’s accounts receivable and maintaining supporting records.

Typical functions and responsibilities:

  • cheques received, input into computer system and perform all activities relating to daily banking.

Process

  • Discounts for the month (if relevant)
  • Month end, Journals
  • Manage overdue accounts and ensure amounts owing are collected in a timely manner.
  • Monitor paperwork for debts passed to Collection Agency.
  • Answer enquiries relating to accounts, following up with appropriate action.
  • Prepare summary of monthly sales activities.
  • Allocate debtor payments received to invoices issued.
  • Maintain and produce reports relating to the Accounts Receivable ledger.

Typical qualifications and experience:  Sixth form certificate or equivalent, computer skills and a minimum of 1 years accounts receivable experience.

FA13 Accounts Payable Clerk

Reports to:  Accountant, Financial Controller.

Supervises: 

Main objectives:  Responsible for processing the organisation’s accounts payable and maintaining supporting records.

Typical functions and responsibilities:

  • Could be responsible for petty cash reconciliation and reimbursement.
  • File all appropriate records.
  • Batching and data processing of supplier invoices, balancing to batch figure.
  • Reconcile all creditors due for payment.
  • Mail advises & cheques in a timely manner.
  • Check that creditors’ invoices have been correctly coded and authorised by appropriate person.
  • Liaise with suppliers, internal and external, on payments and invoices.

Typical qualifications and experience:  Sixth form certificate or equivalent, computer skills, and a minimum of 3 years accounts payable experience.

FA14 Payroll Clerk

Reports to:  Payroll Officer, Office Manager, Accountant

Supervises: 

Main objectives:  Ensure prompt and accurate payment of salaries and wages in accordance with the appropriate contract of employment.

Typical functions and responsibilities:

  • Compute earnings of company employees including overtime.
  • Reconcile and pay PAYE and year end returns.
  • Maintain human resource records, superannuation funds, and other company schemes.
  • Prepare direct credit schedules, pay cheques or pay packets.
  • Produce various reports, statistical information as requested.
  • Forward information to the Inland Revenue Department, Work and Income, and Accident Compensation Corporation (ACC)

Typical qualifications and experience:  Experience in preparation of payrolls and knowledge of relevant contracts of employment, with a minimum of 3 years experience.

FA15 Payroll Manager

Reports to:  Chief Financial Officer or Human Resources Manager

Supervises:  Payroll Clerks and other Payroll Department Clerks

Main objectives:  To prepare an accurate payroll for all wages and salaried staff each pay period and arrange timely and secure distribution of pay to staff.

Typical functions and responsibilities:

  • Ensure that employee salary records are correct and up-to-date.
  • Interpret and apply contractual conditions and legal requirements eg. the Holidays Act, in relation to pay rates, allowances, penalty rates and disability allowances.
  • Adjust payroll input as required according to time records, annual and other leave and statutory/voluntary deductions.
  • Allocate payroll expenses to appropriate accounts for costing purposes.
  • Process Workers’ accident insurance claims and maintain appropriate records.
  • Arrange disbursement of deductions, eg. tax and superannuation to the appropriate bodies.
  • Carry out any reconciliation/accounting procedures connected with the pay function.
  • Provide information and advice on pay and related matters to managers and to staff seeking personal information.
  • Research discrepancies of payroll information and/or documentation (e.g. time sheets, leave time, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing.

Typical qualifications and experience:  Detailed knowledge of manual and computerised pay systems and associated accounting procedures. Extensive experience in the payroll or accounting field.

FR01 Supermarket Manager

Reports to:  General Manager

Supervises:  Department Managers/Buyers/Supervisors

Main objectives:  Plan and organise a supermarket, directing staff in the buying and selling of goods.

Typical functions and responsibilities:

  • Organise and control the work of managing and supervising staff. Control selection, training and supervision of staff.
  • Analyse market information concerning current and future changes in supply and demand for goods.
  • Determine product mix, stock levels and service standards.
  • Make purchasing, advertising, sales and credit policy decisions and devises sales promotion methods.
  • Develop and implement pricing policies to ensure profitability of store operations.
  • May interview commercial travellers, visit showrooms and undertake buying missions.
  • May manage a branch of a multiple undertaking.
  • Responsible to control office for finance and reporting.

Typical qualifications and experience:  Five to ten years experience in sales and retailing.

FR02 Store/Shop Manager

Reports to:  Proprietor/Store Owner

Supervises:  Sales Assistants and Supervisors

Main objectives:  Plan and organise a grocery or other food retail shop outlet. Direct staff engaged in the selling of goods.

Typical functions and responsibilities:

  • Determine product mix, stock levels and service standards.
  • Organise and control the work of supervisors and staff.
  • Maintain records of stock levels and financial transactions.
  • Undertake business planning and budgeting for the store.
  • Develop and implement marketing and promotion of goods and services.
  • Supervise store security and cash handling procedures.
  • Arrange the purchase and pricing of goods for sale.
  • Analyse market information concerning current and future changes in supply and demand for goods.

Typical qualifications and experience:  Extensive five to ten years retail experience. May have tertiary qualification or industry based qualification.

FR03 Grocery Manager

Reports to:  Supermarket Manager

Supervises:  Display Employees/Shelf Stackers/Grocery Buyers/Demonstration Staff

Main objectives:  Plans and organises the grocery department within a supermarket. Directs employees in the grocery department.

Typical functions and responsibilities:

  • Organise and control the work of grocery department supervisors and staff.
  • May direct the engagement and training of staff. Monitor customer service.
  • Responsible for buying within an accountable budget allocation.
  • Liase with suppliers and travellers and could be involved in negotiating purchase prices and set selling prices.
  • Maintain work efficiency by evaluating operations and revising procedures within the Department.
  • Oversee the work of the unit and suggests improvements and changes.
  • Confer with other Department Managers to formulate and standardise new or revised policies and procedures.
  • Explain and enforce safety regulations.

Typical qualifications and experience:  Three to five years experience in business and staff management.

FR04 Meat Manager

Reports to:  Supermarket Manager

Supervises:  Butchers/Sales Assistants/Display Employees

Main objectives:  Plans and organises the supermarket butchery department. Directs employees in the meat/butchery department.

Typical functions and responsibilities:

  • Organise and control the work of butchery department staff.
  • May direct the engagement and training of staff. Monitor customer service.
  • May be responsible for buying within an accountable budget allocation.
  • May liaise with suppliers and could be involved in negotiating purchase prices and set selling prices.
  • Maintain work efficiency by evaluating operations and revising procedure within the Department.
  • Confer with other Department Managers to formulate and standardise new or revised policies and procedures.
  • Oversee the work of the unit and suggests improvements and changes.
  • Explain and enforce safety regulations.

Typical qualifications and experience:  Three to five years in business and staff management; may be a qualified butcher.

FR05 Produce Manager

Reports to:  Supermarket Manager

Supervises:  Produce Assistants/Supervisors/Display Employees

Main objectives:  Plans and organises the supermarket produce department. Directs employees in the produce department.

Typical functions and responsibilities:

  • Organise and control the work of produce department supervisors and staff.
  • May direct the engagement and training of staff. Monitor customer service.
  • Responsible for buying within an accountable budget allocation.
  • Liaise with suppliers and travellers and could be involved in negotiating purchase prices and set selling prices
  • Maintain work efficiency by evaluating operations and revising procedures within the Department.
  • Oversee the work of the unit and suggests improvements and changes.
  • Confer with other Department Managers to formulate and standardise new or revised policies and procedures.
  • Explain and enforce safety regulations.

Typical qualifications and experience:  Three to five years experience in business and staff management.

FR06 Fresh Food Manager

Reports to:  Supermarket Manager

Supervises:  Sales Assistants/Display Employees

Main objectives:  Plans and organises the supermarket delicatessen department. Directs employees in the delicatessen department.

Typical functions and responsibilities:

  • Organise and control the work of produce department supervisors and staff.
  • May direct the engagement and training of staff. Monitor customer service.
  • Responsible for buying within an accountable budget allocation.
  • Liaise with suppliers and travellers and could be involved in negotiating purchase prices and set selling prices
  • Maintain work efficiency by evaluating operations and revising procedures within the Department.
  • Oversee the work of the unit and suggests improvements and changes.
  • Confer with other Department Managers to formulate and standardise new or revised policies and procedures.
  • Explain and enforce safety regulations.

Typical qualifications and experience:  Three to five years experience in business and staff management.

FR07 Grocery Buyer

Reports to:  Store Manager

Supervises:  Grocery Supervisor and other minor departments

Main objectives:  Assist in effective store purchasing and pricing.

Typical functions and responsibilities:

  • Monitor sales data and stock levels.
  • Anticipate consumer trends and determines quantity, style and quality of goods to be purchased.
  • Interview sales representatives/commercial travellers, visit showrooms and undertake buying missions.
  • Inspect, compare and select goods within the agreed expenditure level.
  • Negotiate with suppliers on prices, credit terms, discounts for quantity and arrange delivery schedules.
  • Responsible for department results and accurate annual departmental stock-take.
  • Decide how best to advertise goods and may price items for resale.
  • Maintain and update cost and price information.

Typical qualifications and experience:  Three to five years in sales and related areas.

FR08 Butcher (Qualified)

Reports to:  Store Manager/Department Manager

Supervises:  Assistants within the butchery

Main objectives:  To cut, prepare and present meat into portions for sale to customers.

Typical functions and responsibilities:

  • Break down and bone animal carcasses into cuts of meat.
  • Mince meat, make sausages and other meat products as required.
  • Help customers choose meat, and give advice about cooking methods.
  • Sharpen and maintain knives and butchery equipment.
  • Keep the workplace clean and hygienic.
  • Package meat for display.
  • Order and carry out stocktakes of supplies.

Typical qualifications and experience:  Trade Certificate.

FR09 Baker Qualified (Scratch)

Reports to:  Store Manager/Department Manager

Supervises:  Bakery Staff

Main objectives:  Prepare bread, cakes and small goods from scratch for sale to customers.

Typical functions and responsibilities:

  • Produce products of a high quality following recipes and alter ingredient quantities when needed.
  • Correctly calculate and measure out the ingredients required.
  • Knead, roll and shape the dough or pastry for baking, either manually or using a machine.
  • Prepare product for the oven from scratch, regulate temperatures and check progress of the baking.
  • Maintain a high standard of hygiene ensuring that all tools and equipment are kept in a clean state at all times.
  • Prepare items for sale, including icing items or decorating cakes.

Typical qualifications and experience:  Trade Certificate.

FR10 Baker – Unqualified (Premix/Frozen Dough)

Reports to:  Store Manager/Department Manager

Supervises: 

Main objectives:  Assist in the preparation of bread, cakes and small goods for sale to customers.

Typical functions and responsibilities:

  • Produce products of a high quality following recipes at all times.
  • Correctly calculate and measure out the ingredients required.
  • Prepare product for the oven, regulate temperatures and check progress of the baking.
  • Maintain a high standard of hygiene ensuring that all tools and equipment are kept in a clean state at all times.
  • Prepare items for sale, including icing items or decorating cakes.

Typical qualifications and experience:  One month on the job training.

FR11 Grocery Assistant

Reports to:  Grocery Supervisor

Supervises: 

Main objectives:  Assist with the display and cleanliness of stock within the store ensuring sufficient stock is displayed for purchase by customers.

Typical functions and responsibilities:

  • Maintain hand-stack levels within specified heights.
  • Ensure shelves are filled correctly, checking for damaged stock.
  • Stock, rotate, merchandise and face product according to department procedure.
  • Maintain back-stock areas according to department standards.
  • Ensure shelves and stock are kept clean.
  • Clean up spillages.
  • Assist customers with enquiries regarding the location of stock.

Typical qualifications and experience:  One month on the job training.

FR12 Checkout Supervisor

Reports to:  Store Manager/Department Supervisor

Supervises:  Checkout Operators

Main objectives:  Assist with the display and cleanliness of stock within the store ensuring sufficient stock is displayed for purchase by customers.

Typical functions and responsibilities:

  • Determine work requirements and allocates duties to checkout operators.
  • Ensure operators are kept informed of new products, price changes, discount and/or coupon arrangements.
  • Ensure checkout areas are kept in a clean and tidy state at all times, and checkouts are adequately manned to handle the number of customers.
  • Remove any excess cash etc from cash registers in accordance with company policy.
  • Deal with customer complaints regarding overcharges, incorrect ticket pricing or wrong variety of product etc.
  • Examine returned goods and deciding on appropriate action.
  • Attend to any problems regarding the failure of equipment at the checkout area.
  • At the end of the trading day ensure checkouts are secured correctly and that all cash is secured in accordance with company policy.
  • May perform the tasks of a checkout operator.

Typical qualifications and experience:  Three to five years in the industry.

FR13 Checkout Operator

Reports to:  Store Manager/Checkout Supervisor

Supervises:  Checkout Operators

Main objectives:  Check and enter prices of goods purchased by customers, operate cash registers and receive payment.

Typical functions and responsibilities:

  • Scan, weigh and record prices of goods.
  • Receive and process payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types. Issue sales dockets and give change.
  • Maintain supplies of change, wrapping and other materials used at checkout.
  • Count and record money received and balance against register sales records.
  • Refer problems to the checkout supervisor.

Typical qualifications and experience:  One month on the job training.

FR14 Sales Assistant

Reports to:  Branch Manager, Store Owner, Departmental Manager

Supervises:  Checkout Operators

Main objectives:  To sell merchandise in food retail establishment.

Typical functions and responsibilities:

  • Sell goods requiring knowledge of the range, type, quality, style and utility of different products. Detailed knowledge of price, location and range of goods available.
  • Discuss with customers their requirements and preferences and advise on suitability of the goods.
  • Ring up goods, and collect payment or arrange credit or laybys.
  • Operate cash register and issue receipts and dockets.
  • Participate in stocktaking.
  • Check stock when it arrives against orders, and ensure it is in good condition.
  • Restock displays, shelves of goods for sale.
  • Assist with housekeeping.

Typical qualifications and experience:  One to five years experience in retail environment, with three to four years secondary education. May have industry based qualification.

GE01 Head Groundsperson/Greenkeeper

Reports to:  General Manager or Reserves Manager

Supervises:  Groundsperson or Greenkeeper

Main objectives:  An employee of sports, recreation or park grounds who provides the necessary technical and management expertise to ensure that the grounds are maintained to the highest standard.

Typical functions and responsibilities:

  • Assist with the preparation of the annual maintenance and capital expenditure operating budget.
  • Procure merchandise and service within budgetary limitations.
  • Operate within an approved budget.
  • Organise and supervise the maintenance upkeep and improvements of the course/grounds and facilities.
  • Ensure all machinery and plant is maintained properly and is operated in an efficient and safe manner.
  • Ensure staffs complies with Occupational Health and Safety (OSH) regulation.

Typical qualifications and experience:  Apprenticeship and Level 4 National Certificate in Sports Turf Management.

GE02 Groundsperson/Greenkeeper

Reports to:  Head Groundsperson/Greenkeeper

Supervises: 

Main objectives:  Maintain turf (grass), tracks and pitches at sports fields, golf clubs and courses, public areas, schools and racecourses.

Typical functions and responsibilities:

  • Seed, mow, roll, water and re-turf pitches, greens or other grassed areas.
  • Mark out playing fields and tennis courts, prepare golf greens, fences and jumps at horse race-tracks, and perform related tasks on other sports and recreation grounds.
  • Repair fences, trim hedges and grass verges, remove litter and keep grounds in good condition.
  • Plant and cultivate flowers, shrubs and trees and perform landscaping tasks.
  • Operate and maintain irrigation systems, mowing equipment and machinery.

Typical qualifications and experience:  Trade Certificate.

GE03 Caretaker/Custodian/Handyperson

Reports to:  Head Groundsperson/Greenkeeper

Supervises: 

Main objectives:  Maintains in a clean and orderly condition buildings or a group of buildings such as shopping malls, office buildings, school and camping grounds.

Typical functions and responsibilities:

  • Clean, maintain and prepare buildings and their grounds for use.
  • Clean common facilities, grounds and gardens, replace light bulbs, check fire hoses and extinguishers, and perform other cleaning and maintenance tasks.
  • Make minor repairs to buildings and furnishings such as fixing window catches.
  • Maintain security of building.
  • Report major problems such as electrical faults.
  • Deal with any damage to property, such as graffiti, caused by vandals.
  • Organise the replacement of supplies in amenities.
  • Arrange and supervise contractors for maintenance and alteration to buildings.

Typical qualifications and experience:  Trade Certificate.

GE04 Commercial Cleaner

Reports to:  Supervisor

Supervises: 

Main objectives:  Cleans interiors of commercial premises using hand or power generated cleaning equipment.

Typical functions and responsibilities:

  • Sweep, vacuum, mop and polish floors, clean floor covering.
  • Dispose of waste and litter.
  • Clean dust and dirt from ceilings, walls, pipes and fixtures, polish furniture and fittings.
  • Clean all surfaces in kitchens, bathrooms and other parts of houses or businesses.
  • Ensure toilet and cleaning supplies well-stocked.

Typical qualifications and experience:  One to two weeks on-the-job training.

HE01 Principle Nurse/Nurse Manager

Reports to: 

Supervises:  Charge Nurses/Team Leaders

Main objectives:  A senior employee who plans, controls and supervises nursing services in hospitals and contributes to the planning, policy making and evaluating of nursing requirement.

Typical functions and responsibilities:

  • Develop, implement and monitor policies and objectives of nursing care as they apply to units, staff and community groups.
  • Coordinate the allocation of human and material resources for a health service unit such as recruitment of staff, human resource management, preparation of budgets and fiscal management.
  • Monitor and control the performance of nursing and support staff within the unit, and provide leadership.
  • Initiate studies to evaluate the effectiveness of nursing services in the unit in relation to objectives, costs and nursing care.
  • Identify plans, facilitate and evaluate the on-going learning and development of nurses to develop and enhance clinical competencies.
  • Promote working relationships with community agencies and health and education providers.
  • Contribute to organisational objectives in relation to quality, safety and risk management.

Typical qualifications and experience:  Three to four year university degree, diploma or hospital-based certificate. Hold a current Nursing Council of New Zealand practicing certificate. At least three years experience.

HE02 Nurse Advisor

Reports to:  Chief Executive/Medical Director/Human Resource Manager

Supervises: 

Main objectives:  To provide strong leadership to nurses and other clinical staff regarding professional issues, interpretation of policy and ethical considerations. Identify nursing issues and promote professional nursing standards. Contribute a professional nursing perspective to strategic and operational planning of the organisation.

Typical functions and responsibilities:

  • Provide nursing leadership to develop a competent, innovative and enthusiastic workforce.
  • Communicate current best practice and improvements in the health sector.
  • Develop and maintain communication channels that will allow nursing input on service and health issues.
  • Identify and communicate developments, training and up-skilling opportunities.
  • Develop and maintain quality assurance principles related to nursing.

Typical qualifications and experience:  Registered General and Obstetric Nurse or a Registered Comprehensive Nurse, with a post graduate qualification at Degree or Diploma level. Extensive experience as a nurse (preferably including community experience), Charge Nurse, Supervisor or other relevant managerial role.

HE03 Charge Nurse/Clinical Nurse Leader

Reports to:  Principal Nurse/Nurse Manager

Supervises:  Nursing staff

Main objectives:  Supervision of nurses in a ward, department or theatre.

Typical functions and responsibilities:

  • Implement all policies and directives that may be issued by the Principal Nurse/Nurse Manager.
  • Coordinate the treatment process for patients in conjunction with the appropriate multi-disciplinary clinical team.
  • Facilitate and monitor the quality of admission, treatment and discharge processes to improve the care and outcomes for patients and care givers.
  • Allocate work to, and supervise nursing staff.
  • Monitor the control and use of supplies, equipment and services within a ward, department or theatre.
  • Facilitate the development and maintenance of professional standards and competency of nursing staff.
  • Lead, prioritise and co-ordinate during an emergency.

Typical qualifications and experience:  A nurse who is registered in New Zealand as general nurse, general and obstetric nurse, psychopaedic nurse, psychiatric nurse, or in relation to maternity ward or midwife, and holds a current Practising Certificate. Two years experience as a registered nurse.

HE04 Clinical Nurse Specialist

Reports to:  Nurse Manager or Clinical Nurse Leader

Supervises: 

Main objectives:  To provide clinical leadership and promote excellence in the clinical practice of nursing.

Typical functions and responsibilities:

  • Manage nursing care to achieve patient focused care. Engage in clinical practice monitoring with the clinical team.
  • Advise on nursing matters which enables units to function safely and competently within set standards and objectives.
  • Educate/train clinical staff by using innovations in clinical nursing practice based on research and promoting research findings.
  • Facilitate the setting of standards of surgical nursing and nursing practice with continued maintenance and evaluation.
  • Demonstrate clinical leadership and be a pivotal focus for change.
  • Educate patients/clients/family to improve knowledge of disease/illness, self-management prevention of complications and promotion of recovery.
  • Ensure compliance with Clinician responsibility for Workplace Health and Safety under the Health and Safety in Employment Act 1992.

Typical qualifications and experience:  Registered General and Obstetric Nurse with significant clinical nursing experience and a minimum three years recent broad-based surgical experience.

HE05 Staff Nurse/Registered Nurse

Reports to:  Charge Nurse/Clinical Nurse Leader

Supervises:  Enrolled nurses and nurse aides

Main objectives:  Provision of patient care in hospitals.

Typical functions and responsibilities:

  • Assess, plan, implement and evaluate nursing care for patients according to accepted nursing practice and standards.
  • Assist medical practitioners to examine patients.
  • Liaise with other health professionals and members of health teams.
  • Observe, record and report on patients’ condition and their reactions to drugs and other treatments.
  • General nursing duties within a ward, department or theatre.
  • Demonstrate accountability for directing, monitoring and evaluating nursing care that is provided by nurse assistants, enrolled nurses and others.

Typical qualifications and experience:  A nurse who is registered in New Zealand as either a general nurse, general and obstetric nurse, comprehensive nurse, psychiatric nurse, psychopaedic nurse and holds a current annual Practising Certificate.

HE06 Enrolled Nurse

Reports to:  Charge Nurse/Registered Nurse/Clinical Nurse Leader

Supervises: 

Main objectives:  Assisting registered nurses, doctors and other health professionals by giving basic nursing care in hospitals and performing ancillary duties.

Typical functions and responsibilities:

  • Assist patients/clients/residents to undertake activities of daily living, such as nutrition, elimination, hydration, mobility, social functioning and personal hygiene.
  • Assist the Registered Nurse to enhance the ability of patients/clients/residents to achieve their health potential.
  • Undertake observation, reporting, recording and documentation of health status.
  • Assist with routine examinations and routine diagnostic tests undertaken on the ward and unit. Record temperatures, pulse and respiration rates and fluid intake.
  • Clean and sterilise equipment. Assist in administering machine treatment or in applying traction equipment.

Typical qualifications and experience:  On the New Zealand roll as an enrolled nurse who holds a current annual Practising Certificate.

HE07 Practice Manager

Reports to:  Chief Executive Officer/Senior Partner

Supervises:  Nursing and clerical staff

Main objectives:  Coordination and maintenance of all the functional requirements of a medical practice including financial, clinical systems, human resource administration and computer systems.

Typical functions and responsibilities:

  • Control and supervise the financial management of a medical practice in consultation with any partners and/or practice accountant.
  • Initiate and coordinate the clinical business systems of a practice or medical centre.
  • Oversee and coordinate the smooth and efficient management of staff and doctors. Ensure they follow the organisation’s policies and procedures.
  • Supervise the operation of any computer system to ensure accurate and timely data-input as required.
  • Liaise with other health providers, district health boards and funding bodies to discuss possible areas of co-operation and co-ordination between services

Typical qualifications and experience:  A medical background with some experience in accounting, human resource management and computer skills.

HE08 Practice Nurse

Reports to:  General Practitioner/Practice Manager/Practice Nurse Manager

Supervises: 

Main objectives:  To work as a member of the Primary Health Care Team and with the General Practitioner, act as a patient advocate.

Typical functions and responsibilities:

  • Provide general and specific health assessments to individuals, families and groups with an emphasis on maintaining wellness.
  • Provide ongoing health education to individuals, families and groups and where appropriate teach skills for health maintenance.
  • Provide quality nursing services, care and on-going support to patients, including initiating first aid and emergency treatment, wound care, ear syringing, administration of medication/vaccinations and assistance with minor surgery.
  • Patient centred assessments including history taking, collection of data, initial assessment of accidents/emergencies, review of reports etc.
  • Assist with practice maintenance including ordering supplies, regular checking of equipment, infection control and sterilisation etc.

Typical qualifications and experience: Registered General and Obstetric Nurse or a Registered Comprehensive Nurse or a Bachelor of Nursing and holds a current Practising Certificate. Two years post-registration experience.

HE09 Registered Nurse – Medical and Accident

Reports to:  Medical Director/Charge Nurse

Supervises: 

Main objectives:  To administer, under the supervision of a medical practitioner, accident, emergency and medical care of patients.

Typical functions and responsibilities:

  • Attend to the nursing functions in an accident, emergency and medical environment.
  • Identify and classify any injuries or disorders using the triage system.
  • Apply plasters and/or sutures.
  • Operate in highly stressful settings and coordinate and handle emergency situations.

Typical qualifications and experience:  A nurse who is registered in New Zealand and holds a current annual Practising Certificate. Has completed six months post graduate experience in accident and medical work and is working with a registered Medical Practitioner.

HE10 Nurse Aid/Hospital Aid

Reports to:  Charge Nurse/Staff Nurse

Supervises: 

Main objectives:  Assisting nurses in hospitals.

Typical functions and responsibilities:

  • Help patients with personal care such as eating, showering and toileting.
  • Take patients’ electrocardiogram (ECG) readings, samples and fluid balances.
  • Prepare and serve meals.
  • Clean and prepare medical equipment and instruments.
  • Make beds and maintain tidiness and cleanliness in ward areas.
  • Carry out clerical and phone duties. General assistance to nursing staff.

Typical qualifications and experience:  Could be a Member of the New Zealand Nurses Organisation.

HE11 Domestic Worker/Cleaner

Reports to: 

Supervises: 

Main objectives:  Responsible for general duties within the confines of a hospital.

Typical functions and responsibilities:

  • The removal of all waste in accordance with agreed procedures.
  • Clean and disinfect the floors of hospital wards, halls and rooms.
  • Clean furniture, walls, windows, fittings and fixtures.
  • Clean and disinfect laundries, bathrooms, and replenishes expendable supplies.
  • Clean equipment in storerooms.
  • May remove used linen from beds, wash and remake beds with clean linen.
  • Other non-resident attendant duties.

Typical qualifications and experience:  Has completed an apprenticeship and has City & Guilds 706/1 and 706/2, or Certificate or Diploma equivalent

HE12 Cook

Reports to:  Supply Distribution Manager, Operations or General Manager

Supervises: 

Main objectives:  Arranges and controls the receipt and dispatch of goods and keeps appropriate records.

Typical functions and responsibilities:

  • Responsible for maintaining all shipping/customs documentation.
  • Determine, within established guidelines, the best method of transportation and preparing goods for dispatch.
  • Maintain relationship with the bank pertaining to all export/import procedures and documentation.
  • Make out despatch notes and attend to insurance, custom clearance, collection and other matters.
  • Check incoming goods against documents and keep records of goods despatched and received.
  • Record movement and placement of goods in yard, warehouse, ship or other place and liase with other departments to achieve the required despatch priorities.
  • Liaise with freight forwarders, airlines, shipping agents and clients to ensure smooth and timely cargo delivery.
  • Three to six months on-the-job training, MAF qualification for signing documents desirable.

Typical qualifications and experience:  Has completed an apprenticeship and has City & Guilds 706/1 and 706/2, or Certificate or Diploma equivalent.

HE13 Kitchen Hand

Reports to:  Cook/Senior Cook

Supervises: 

Main objectives:  Perform any combination of duties to help maintain kitchen work areas and utensils in clean and orderly conditions.

Typical functions and responsibilities:

  • Prepare vegetables and other food under the direction of the cook.
  • Clean floors, walls, cupboards, shelves, worktable, refrigerators and deep freezers.
  • Segregate and remove garbage and place it in designated containers.
  • Scrape food from dirty dishes, cutlery, pots, etc., and wash them by hand or in a dishwashing machine.
  • Transfer supplies and equipment between storage and work areas.

Typical qualifications and experience:  One to two weeks on-the-job training; appropriate courses in food hygiene

HE14 Physiotherapists (including Administration Duties)

Reports to:  Practice Principal

Supervises:  New Graduate / Junior Physiotherapists

Main objectives:  To provide physiotherapy treatment and management to patients in a professional caring manner, ensuring patients have every opportunity to regain their optimal level of function.

Typical functions and responsibilities:

  • Assess and diagnose patients’ injuries or functional problems.
  • Identify problems and decide on treatment to provide.
  • Use a range of treatments to reduce pain and improve movement.
  • Plan exercises for patients to improve their strength and fitness.
  • Help rehabilitate people who have suffered from strokes and accidents.
  • Educate people on how to prevent further injury. Educate caregivers and family about the patient’s physiotherapy programme.
  • Ensure clinical records are maintained and secured in a professional manner.
  • Ensure Administrative responsibilities including ACC requirements are attended to in a professional manner. This may include the lodging, invoicing and reconciliation of ACC claims.
  • Make appointments for patients when required including answering phone calls.
  • Manage the invoicing and receipt of monies for physiotherapy services, preparing banking needs as required.
  • Be responsible for the security of the premise including locking and unlocking the premises.

Typical qualifications and experience:  Bachelor of Health Science majoring in physiotherapy (BHSc) or Bachelor of Physiotherapy (BPhty). Register with the Physiotherapy Board of New Zealand for an Annual Practising Certificate.

HE15 Physiotherapist (New Graduate)

Reports to:  Practice Principal or Supervisor

Supervises: 

Main objectives:  To provide physiotherapy treatment and management to patients in a professional caring manner, ensuring patients have every opportunity to regain their optimal level of function.

Typical functions and responsibilities:

  • Assess and diagnose patients’ injuries or functional problems.
  • Identify problems and decide on treatment to provide.
  • Plan exercises for patients to improve their strength and fitness
  • Help rehabilitate people who have suffered from strokes and accidents.
  • Report to supervisor and/or Practice Principal.
  • Educate people on how to prevent further injury. Educate caregivers and family about the patient’s physiotherapy programme.
  • Ensure clinical records are maintained and secured in a professional manner.
  • Ensure Administrative responsibilities including ACC requirements are attended to in a professional manner. This may include the lodging, invoicing and reconciliation of ACC claims.

Typical qualifications and experience:  Bachelor of Health Science majoring in physiotherapy (BHSc) or Bachelor of Physiotherapy (BPhty). Register with the Physiotherapy Board of New Zealand for an Annual Practising Certificate. 0-2 years of post-graduation experience.

HE16 Physiotherapist (Experienced)

Reports to:  Practice Principal

Supervises:  New Graduate / Junior Physiotherapists

Main objectives:  To provide physiotherapy treatment and management to patients in a professional caring manner, ensuring patients have every opportunity to regain their optimal level of function.

Typical functions and responsibilities:

  • Assess and diagnose patients’ injuries or functional problems.
  • Identify problems and decide on treatment to provide.
  • Use a range of treatments to reduce pain and improve movement.
  • Plan exercises for patients to improve their strength and fitness.
  • Help rehabilitate people who have suffered from strokes and accidents.
  • Educate people on how to prevent further injury. Educate caregivers and family about the patient’s physiotherapy programme.
  • Ensure clinical records are maintained and secured in a professional manner.
  • Ensure Administrative responsibilities including ACC requirements are attended to in a professional manner. This may include the lodging, invoicing and reconciliation of ACC claims.
  • Provide supervision to new graduate/junior physiotherapists.

Typical qualifications and experience:  Bachelor of Health Science majoring in physiotherapy (BHSc) or Bachelor of Physiotherapy (BPhty). Register with the Physiotherapy Board of New Zealand for an Annual Practising Certificate. 5 years post-graduation experience, Post Graduate qualifications/other relevant qualifications.

HE17 OH&S Manager/Coordinator

Reports to:  CEO/HR Manger/Operations Manager

Supervises: 

Main objectives:  Keep up to date with changing legislation. Evaluate, develop and implement OH&S policies and procedures and maintain to ensure organisation compliance. May include achieving and maintaining ACC audit tool programs.

Typical functions and responsibilities:

  • Develop workplace safety systems, policies and processes. Ensure businesses comply with health and safety legislation for workplaces.
  • Design health and safety monitoring systems and policies.
  • Work with staff to manage, monitor and improve health and safety standards in workplaces.
  • Educate and inform staff and managers on how to identify safety risks and set up preventative measures. Organise first aid training for staff.
  • Manage ACC claims.
  • Develop emergency procedures (for earthquake and fires) and co-ordinate emergency teams.
  • Undertake workplace safety inspections such as monitoring noise levels in a factory.
  • Ensure health and safety requirements are met before and when workplace alterations are made or new equipment is installed.

Typical qualifications and experience:  Health and safety certificate or diploma at tertiary level. Extensive skills and experience.

HE18 OH&S Nurse

Reports to:  OH&S Manager/HR Manger/CEO

Supervises: 

Main objectives:  Implement Health and Safety programmes and provide biological monitoring assessment and evaluation of employees exposed to hazard. May include lifestyle and wellness programs.

Typical functions and responsibilities:

  • Identifying workplace exposure requiring monitoring. Undertaking or proving onsite monitoring.
  • Encourage accident/incident reporting/recording.
  • Assist in the maintaining, reviewing and updating Departmental Health and Safety Manual.
  • Give counselling and advice, or refer people to other health professionals.
  • Reinforce individual responsibility for Health and Safety requirements within departments/areas.
  • Implement OH&S programmes. Encourage attendance to events involving mandatory Health and Safety requirements e.g. Fire Safety, Electrical Awareness, Back Care.

Typical qualifications and experience:  Registered nurse with occupational health endorsement

HO01 Food and Beverage Manager

Reports to:  General Manager

Supervises:  Production staff

Main objectives:  Ensure that the day to day operation of the Food and Beverage section of an organisation/enterprise achieves a high standard of profitability and customer satisfaction.

Typical functions and responsibilities:

  • Control of costs in accordance with company targets and budgets.
  • Purchase of food and beverage stocks and control dockets, bills and monies received.
  • Maintain service standards in accordance with company policy.
  • Ensure the maintenance of equipment to keep it in good running order.
  • Generation of business through functions and promotions.
  • Set up and maintain safe working conditions and practices for staff.
  • Recruit, train and supervise staff.
  • Complete administrative tasks, such as rosters, forecasts and reports.

Typical qualifications and experience:  At least three to four years’ experience in the hospitality industry. Must be at least 18 years old and hold a General Manager’s Certificate to work on licensed premises.

HO02 Restaurant Manager

Reports to:  General Manager/Proprietor/Food and Beverage Manager

Supervises:  Restaurant staff

Main objectives:  To ensure the smooth and efficient operation of restaurant or tavern; maintain customer numbers and service standards.

Typical functions and responsibilities:

  • Plan, direct and control the organisation, administration and operation of the restaurant.
  • Maintain standards required by hygiene, safety and liquor licensing regulations.
  • Employ and train staff and establish and maintain standards of staff performance and services to customers.
  • Plan budget and authorities expenditure. Keep appropriate records.
  • Consult with the Chef or Cook on menu planning and purchasing policy.
  • Exercise public relations and marketing responsibilities.
  • Handle customer complaints.
  • Oversee final quality control of food and drinks.

Typical qualifications and experience:  Business management skills plus two to five years on the job training. Must be at least 18 years old and hold a General Manager’s Certificate and a Licence Controller Qualification (LCQ) in restaurant that sells alcohol.

HO03 Chef

Reports to:  Hotel, Motel, Restaurant Manager

Supervises:  Kitchen staff

Main objectives:  Coordinate the activities of kitchen staff, maintaining overall quality control over food preparation and the menu offered.

Typical functions and responsibilities:

  • Acquire and keep record of food, kitchen supplies and equipment.
  • Coordinate the activities of cooks and other staff.
  • Confer with customers regarding plans for special occasions.
  • Supervise and assist with the preparation, cooking and presentation of foods.
  • Demonstrate techniques to cooks and advise them on cooking procedures.
  • Ensure cleanliness of kitchen staff, utensils and work areas.
  • Design, plan and price daily menus.
  • May interview, hire and dismiss staff.

Typical qualifications and experience:  National Certificate in Hospitality – Cookery (Level 4). Possess the equivalent skill and knowledge of one who has completed an appropriate apprenticeship, combined with extensive experience in a hotel, motel or restaurant.

HO04 Cook

Reports to:  Chef or Senior Cook

Supervises:  Kitchen Hands

Main objectives:  Preparation of food under the supervision of a Chef or Senior Cook.

Typical functions and responsibilities:

  • Prepare and cook routine dishes, side dishes and salads.
  • Understand and demonstrate correct food handling skills to maximise hygiene standards.
  • Understand the basic procedures and principles involved in the various methods of cooking used in the establishment, to menu specifications maintaining quality assurance.
  • Ensure cleanliness of utensils and work areas.
  • Perform various other tasks related to the preparation, storage and cooking of food.

Typical qualifications and experience:  Possess the equivalent skill and knowledge as one who has completed an appropriate apprenticeship.

HO05 Kitchen Hand

Reports to:  Cook

Supervises:  Kitchen Hands

Main objectives:  Perform any combination of duties to help maintain kitchen work areas and utensils in a clean and orderly condition.

Typical functions and responsibilities:

  • Clean floors, walls, work tables, refrigerators, and deep freezers.
  • Segregate and remove garbage, placing it in designated containers.
  • Scrape food from dirty dishes, pots, cutlery, utensils etc and wash by hand or in dishwasher.
  • Transfer supplies and equipment between storage and work areas.
  • Set up banquet tables.
  • Wash, peel and chop vegetables.
  • Prepare other food for cooking when necessary.
  • May polish silver (if any).

Typical qualifications and experience:  One to two weeks on the job training.

HO06 Food Waiter

Reports to:  Restaurant/Dining Room Manager

Supervises: 

Main objectives:  The service of food in a restaurant or dining room.

Typical functions and responsibilities:

  • Set and prepare tables for customers.
  • Welcome guests and escort them to tables.
  • Provide guests with menus and take orders.
  • Sufficient knowledge of courses on the menu to be able to assist guests in making a selection. Deliver food and drinks to tables.
  • Clear away dishes, etc from tables.
  • Attend guests to fulfil any additional requests.
  • Prepare and present bill and receive payment.
  • Polish cutlery and glasses.

Typical qualifications and experience:  One to two weeks on the job training.

HO07 Barperson/Bartender

Reports to:  Bar Manager/Restaurant Manager

Supervises: 

Main objectives:  To prepare and serve alcoholic and non-alcoholic drinks at a bar.

Typical functions and responsibilities:

  • Mix ingredients to make standard or special types of drinks to order.
  • Serve drinks and light snacks at bar.
  • Check customers’ identification for proof of legal drinking age.
  • Receive payments and balance daily takings.
  • Issue change to patrons for games machines.
  • Keep bar area clean and tidy.
  • Collect and wash glasses.
  • Requisition supplies and keeping bar stock records.

Typical qualifications and experience:  Specialist product knowledge plus three to six months on-the-job training.

IS01 Chief Information Officer

Reports to:  Principal Finance Executive, Managing Director or General Manager

Supervises:  Systems Analysts, Programmers, Engineers, Technicians and Systems Controller/Administrator/Helpdesk

Main objectives:  Carry out strategic planning, manage and direct the activities of the organisation’s management information systems, ensuring that user requirements are met, for the prompt and accurate processing of data and development of new and improved services.

Typical functions and responsibilities:

  • Assess the information systems requirements of the organisation and submit recommendations to the Principal Finance Executive or Managing Director.
  • Plan computer and information systems to meet the organisation’s immediate and long-term needs.
  • Coordinate and control the development, implementation and maintenance of the organisation’s information services within timetables and budgets.
  • Monitor production system performance and ensure early resolution of problems. Supervise the installation, use and repair of computer systems.
  • Establish standards for methods of operation for project management system design, programme development and testing.
  • Ensure provision of training and support for end-user computing in functional areas of the company.
  • Monitor the effectiveness of information systems operations and/or systems development project teams.
  • Supervise the selection and training of computer services staff.

Typical qualifications and experience:  Tertiary qualifications in Computer Science/Information Technology, or equivalent, together with extensive experience in management information systems at a senior level.

IS02 Systems Controller/Administrator

Reports to:  Finance/Administration Manager or Information Systems Manager

Supervises:  Computer Systems Technicians, Computer Operators, Systems Administrator/Helpdesk

Main objectives:  Responsible for effective running of organisation’s system, maintain all operating software at the highest level of effectiveness, assess the operational efficiency of the current and proposed software. Identify and develop such new software as is necessary for the effective operation of all systems.

Typical functions and responsibilities:

  • Setup, maintain and improve existing network software.
  • Find and fix hardware and software problems.
  • Maintain the security of an organisation’s data and information technology (IT) systems.
  • Undertake and supervise hardware installation.
  • Supervise software implementation, machine repair and maintenance.
  • Liaise with hardware and software suppliers to purchase equipment.
  • Consult with other parts of an organisation such as the financial or policy section.
  • Provide on the job training and formal training for staff.
  • Advise management on potential estimates for tenders and proposals.

Typical qualifications and experience:  Three to four year university degree and/or five years experience in computer-related fields.

IS03 Analyst/Programmer

Reports to:  Information Systems Manager or Supervisor

Supervises: 

Main objectives:  Analyse data processing needs and problems of the client or employer, develops appropriate systems and procedures, and prepare programmes to control data processing by computer.

Typical functions and responsibilities:

  • Undertake systems analysis design for the detailed development and/or maintenance of computer systems.
  • Ascertain from client or employer the output requirements for data-processing from a new or existing system and/or make modifications to such systems.
  • Examine input data available and advise on any necessary modifications to facilitate input to computer.
  • Prepare workflow charts, and establishing sequence of steps for data preparation and processing.
  • Conduct trial run of programme with sample data to test its validity, and making any necessary amendments.
  • Compile instructions for computer operators.
  • Build prototypes to tender for new business.

Typical qualifications and experience:  Tertiary qualifications in computer science would be normal although in house training may be acceptable with experience.

IS04 Computer Systems Engineer

Reports to:  Information Systems Manager

Supervises:  Computer Systems Technicians

Main objectives:  Maintain all operating software at the highest level of effectiveness, assessing the operational efficiency of the current and proposed software. Identify and develop such new software as is necessary for the effective operation of all systems.

Typical functions and responsibilities:

  • Maintain and improve existing network software.
  • Design and develop new software and/or microprocessor based hardware.
  • Ensure correct operation facilities within the network.
  • Provide on the job training and formal training for engineers.
  • Troubleshoot and isolate problems of computers and determine if problem is related to hardware, software, or connection.
  • Participate with technical staff to plan and implement operational changes to computers and networks.
  • Maintain computer system documentation and operational records.
  • Undertake and supervise hardware construction.

Typical qualifications and experience:  Three to four years University degree and/or five years experience in computer related fields.

IS05 Computer Systems Technician

Reports to:  Computer Systems Engineer

Supervises: 

Main objectives:  Perform technical tasks contributory to design, development, construction, installation, operation, maintenance and repair of computer systems hardware and software.

Typical functions and responsibilities:

  • Assemble, install and test computer software, networks and equipment.
  • Update and repair equipment.
  • Keep records of software and equipment.
  • Run test programs on computers and related equipment.
  • Take details of customer problems by phone, in person or via email.
  • Identify and solve computer problems.

Typical qualifications and experience:  Three to four years University degree or New Zealand Certificate of Engineering and/or Technicians Certificate.

IS06 IS Administrator/Helpdesk

Reports to:  Finance/Administration Manager, Information Systems Manager or Information Systems Controller

Supervises: 

Main objectives:  Assists in maintaining operating software at the highest level of effectiveness, assessing the operational efficiency of the current and proposed software. Assist in Identifying and developing such new software as is necessary for the effective operation of all systems.

Typical functions and responsibilities:

  • Assist main systems users.
  • Assist in maintaining and improving existing network software.
  • Fault finding hardware and software problems.
  • Assist with on the job training and formal training for staff.
  • Assist with hardware installation.
  • Assist with software implementation, machine repair and maintenance.
  • Identify and solve computer software and hardware problems, usually over the telephone.
  • Log clients into a computer network.
  • Analyse user problems and make suggestions for prevention of future problems.

Typical qualifications and experience:  A tertiary qualification in computing, information science or business computing or five years’ experience in computer-related fields.

IS07 IS Information Officer/Database Administrator

Reports to:  Information Systems Manager

Supervises:  Computer/Data Entry Operators

Main objectives:  Responsible for the day-to-day maintenance, security and quality checking of the database.

Typical functions and responsibilities:

  • Design and build databases, which store an organisation’s records for later use.
  • Maintenance and quality management of data and the generation of reports.
  • Liaise with management, computer services and central administration staff to ensure the system is available and data is current at all times and database information is always available to users in a form that suits their needs.
  • Monitor the performance and security of the database, and minimise the risk of the database failing.
  • Write database documentation, including data standards, procedures, and definitions.
  • Ensure that storage, archiving, backup and recovery procedures are functioning correctly.
  • Ensure staff remains conversant with the organisation’s statistical and management information requirements.
  • Train users in the correct use of the system.
  • Maintain an appropriate level of service in the absence of the IS Manager.

Typical qualifications and experience:  Proven abilities and understanding in the use of computer administration systems.

IS08 Data Entry Operator

Reports to:  Senior Operator or Supervisor

Supervises: 

Main objectives:  Input information from source documents using keyboard, following standardised procedures.

Typical functions and responsibilities:

  • Operate one or more types of data entry equipment each with an alphanumeric keyboard to enter data directly or indirectly to computer(s) and/or to verify data previously keyed in.
  • Work with data from a variety of jobs requiring interchange of procedures and/or set-ups.
  • Key data in from various standardised source documents requiring some selection of data.
  • Follow specific instructions as outlined in procedures for each job.
  • May verify or proof-read results of keying-in. Initiates corrective action, if necessary, within established procedures.

Typical qualifications and experience:  A reasonable standard of secondary education with at least two years experience. Fast and accurate keyboard data input skills.

IS09 Library Manager

Reports to:  City Librarian, or Manager in charge of the Library

Supervises:  Library Staff (more than 10)

Main objectives:  To provide quality library services to a local authority, educational institution students/staff or businesses through the management of a medium to large-sized library but does not include manager of a group of libraries.

Typical functions and responsibilities:

  • Ensure the provision of day-to-day library services are coordinated and controlled.
  • Manage the acquisition of new books and other library resources ensuring that the cataloguing and processing of new purchases is undertaken according to accepted library practices.
  • Ensure the library’s collection of books and materials is maintained according to approved standards.
  • Recommend policies and implement plans for the development of the library’s services to meet future needs by reviewing changes in technology, materials and information sources and monitoring the use of existing facilities.
  • Prepare estimates for department expenditure (in conjunction with finance department) and management to approved budgets.
  • Manage staff employed in the library.

Typical qualifications and experience:  Incumbents should be qualified librarians with supervisory responsibilities for more than ten staff.

IS10 Senior Librarian

Reports to:  Manager in charge of the Library

Supervises:  Library Staff (more than 10)

Main objectives:  To provide quality library services to a local authority, educational institution students/staff or businesses through the management of a medium to large-sized library but does not include manager of a group of libraries.

Typical functions and responsibilities:

  • Ensure the provision of day-to-day library services are coordinated and controlled.
  • Manage the acquisition of new books and other library resources ensuring that the cataloguing and processing of new purchases is undertaken according to accepted library practices.
  • Ensure the library’s collection of books and materials is maintained according to approved standards.
  • Recommend policies and implement plans for the development of the library’s services to meet future needs by reviewing changes in technology, materials and information sources and monitoring the use of existing facilities.
  • Prepare estimates for department expenditure (in conjunction with finance department) and management to approved budgets.
  • Manage staff employed in the library.

Typical qualifications and experience:  Incumbents should be qualified librarians with supervisory responsibilities for more than ten staff.

IS11 Qualified Librarian

Reports to:  Library Manager/Senior Librarian

Supervises:  Library Staff (more than 10)

Main objectives:  To provide quality library services to a local authority, educational institution, staff/students or businesses.

Typical functions and responsibilities:

In smaller libraries incumbents may be responsible for most or all of the following while in larger libraries incumbents are likely to have a specialised role encompassing only some of the areas listed.

  • Provide day-to-day library services to the community.
  • Research information for customers (mainly in corporate or law libraries).
  • Recommend the acquisition of new books and other library resources.
  • Catalogue and classify new purchases according to accepted library practice.
  • Maintain some or all of the library’s collection of books and materials according to approved standards.
  • Update and maintain electronic resources and databases.
  • Assist with the development of library services to meet future community needs by reviewing changes in Technology, materials and information sources and monitoring the use of existing facilities.

Typical qualifications and experience:  Diploma in Library and Information Studies (Level 5), undergraduate library qualification or postgraduate degree in library and information studies. May register with The Library and Information Association of New Zealand Aotearoa (LIANZA).

IS12 Library Assistant

Reports to:  Library Manager/Senior Librarian

Supervises: 

Main objectives:  To perform a range of assigned library duties.

Typical functions and responsibilities:

  • Handle general and specific enquiries from public regarding library services and library contents.
  • Issue library materials such as books, magazines, CDs and DVDs.
  • Help customers use the online library catalogue, digital resources, or the Internet.
  • Process new library acquisitions in accordance with approved procedures.
  • Assist with the repair and maintenance of books and other library resources.
  • Prepare statistics on the use of library resources.
  • Receive and account for payments relating to book hire, fines, etc.
  • Carries out routine library duties.

Typical qualifications and experience:  May have recognised library qualification.

IS13 Business Analyst

Reports to:  Information Systems Manager/General Manager

Supervises: 

Main objectives:  Research the systems and procedures an organisation uses, and decide if and how computer applications could be used to improve business efficiency and productivity.

Typical functions and responsibilities:

  • Research and data collection from within the organisation.
  • Prepare structured analysis of business procedures, processes and systems to provide improvement recommendations.
  • Write functional requirements for computer systems using models and diagrams to represent the processes and functions involved.
  • Design or adapt a data-processing system using the diagrams.
  • Elicits and documents business requirements, working in partnership with technical teams/developers to ensure that project outcomes are consistent with business requirements.
  • Oversee the system’s development, including design, choice of computers (hardware) and computer programs (software).
  • Assist in testing the new system and making sure it meets the users’ needs.

Typical qualifications and experience:  A tertiary qualification in computing, information science or business computing. Or relevant certification in areas such as Information Technology Infrastructure Library (ITIL).

LA01 Building Inspector

Reports to:  Area/Chief Building Inspector

Supervises: 

Main objectives:  To carry out the inspection and enforcement function in the Local Authority in accordance with uniform building regulations, by-laws and other statutory regulations.

Typical functions and responsibilities:

  • Inspect building works in progress to ensure compliance with plans, specifications and regulations, and that proper techniques and materials are used.
  • Assess building plans submitted for approval.
  • Inspect existing buildings to assess the condition.
  • Maintain records of inspection, building progress and departures from design drawings or specifications.
  • Discuss building work with relevant people such as builders, architects and owners.
  • Give advice on building regulations. Handle enquiries from consultants and the public.
  • Carry out surveys and preparing reports.
  • Some involvement in Civil Defence.

Typical qualifications and experience:  An appropriate building trade background with at least Trade Certificate. Should have had at least fifteen years experience in the trade.

LA02 Engineering Assistant (Qualified)

Reports to:  Engineer/Team Leader

Supervises: 

Main objectives:  To carry out engineering surveys.

Typical functions and responsibilities:

  • Soil investigation work.
  • Design roads, car parks, parks, building sites, subdivisions, sports facilities, coastal and river works, etc.
  • May involve computer analysis.
  • Prepare contract documentation, including surveys, modelling, designs and schedules.
  • May involve contract administration and site supervision.
  • Investigate and action complaints and requests by customers and other agencies.

Typical qualifications and experience:  New Zealand Certificate in Engineering (NZCE).

LA03 Foreperson

Reports to:  Overseer

Supervises: 

Main objectives:  To supervise an allocated group of staff to achieve maintenance and operational levels and standards.

Typical functions and responsibilities:

  • Allocate staff and plant according to job requirements.
  • Ensure that work is carried out to correct specifications and standards, including deadlines, and health and safety.
  • Arrange repairs and maintenance of plant and equipment.
  • Organise contract staff and replacement equipment when necessary.
  • Order road construction materials as appropriate and within budget.
  • Help establish quality control systems on the construction site.
  • Liaise between the crew and the supervisor.

Typical qualifications and experience:  Good basic knowledge of civil maintenance work. Practical experience in one or more of roading, parks, waterworks and drainage. Having leadership skills and good communication. Able to organise labour and plant.

LA04 Planner

Reports to:  Senior Planner/Manager

Supervises:  Planning Assistants

Main objectives:  To evaluate and advise on alternative goals and major policy directions in so far as they relate to the planning for the Local Authority concerned.

Typical functions and responsibilities:

  • Prepare the statement of objectives and policies for Resource Management after consultation with the community.
  • Make sure developers and resource consent holders comply with relevant Resource Management Act documents.
  • Provide, maintain and analyse information covering social, economic, environmental and development trends and issues of the Local Authority.
  • Contribute to investigations and feasibility studies in relation to major public works and undertakings including locational requirements and environmental impacts.
  • Identify opportunities for improvements to the environmental qualities of the Local Authority.
  • Plan and advice on the protection, development and layout of urban and rural area.
  • Monitor the impact of Resource Management Act documents and/or conditions on the environment.
  • Prepare and present reports about restoring, protecting or enhancing particular environments.

Typical qualifications and experience:  A Bachelor of Planning or a Master of Resource and Environmental Planning plus appropriate planning related experience; and have, or be eligible for, full membership of the New Zealand Planning Institute; or will have demonstrated by a combination of a University qualification and length of suitable experience, that they have attained a level equivalent to that described above.

LA05 Environmental Health Officer

Reports to:  Principal Environmental Health Officer

Supervises: 

Main objectives:  To ensure Council’s health responsibilities as laid down under the Health Act, Local Government Act, Clean Air Act, Noise Control Act and other relevant enactments are properly discharged.

Typical functions and responsibilities:

  • Inspect all premises subject to registration or licensing to ensure they confirm to requirements of relevant Acts, regulations and by-laws.
  • Maintain accurate records and compile reports as required by relevant legislation and to meet Council requirements.
  • Receive and process applications for the issuing of licences and permits and handle any related correspondence.
  • Liaise with planning and other inspectorate staff as appropriate.
  • Investigate and report on cases of notifiable infectious diseases and ensure that appropriate action is taken to prevent the spread of such diseases in the community.
  • Initiate and co-ordinate programmes to educate the community on health issues and the steps that need to be taken to comply with relevant Acts; regulations and by-laws.
  • Take legal action against serious breaches of environment-related laws and regulation.
  • Work on policy development at regional and local levels.
  • May perform plumbing and drainage inspection duties.

Typical qualifications and experience:  Bachelor of Applied Science (majoring in environmental health or health protection), or a Graduate Diploma in Environmental Health. Will have had at least five years experience.

LA06 Animal Control Officer

Reports to:  Superintendent of Regulatory Functions.

Supervises:  Animal Control staff

Main objectives:  The implementation of animal control policies and the effective administration of local dog and animal control by laws.

Typical functions and responsibilities:

  • Uphold laws and regulations, particularly the Dog Control Act 1996.
  • Coordinate and efficiently manage the authorities dog and animal control programme.
  • Prepare, maintain and regularly review management plans as required by statute and implement those plans on a day-to-day basis.
  • Maintain effective liaison with farmers and dog owners, in general, ensuring they have ready and easy access to information.
  • Manage the Authority’s dog and other animal/stock pounds and reduce the incidence of stray dogs and other animals within the district.
  • Give warnings to animal owners about their animals and sometimes issue offence notices
  • Educate the public about animal welfare.

Typical qualifications and experience:  A certificate in Animal Control.

MA01 CEO/Managing Director – 200+ Employees Or > $50 Million Turnover

Reports to:  Board of Directors

Supervises:  Principal Executives of each division/function within the organisation

Main objectives:  Direct and control the functioning of the organisation to ensure its profitability and maximise its efficiency. Provide leadership in the company’s planning activities.

Typical functions and responsibilities:

  • Direct the overall functioning of all divisions within the organisation.
  • Formulate objectives, strategies, policies and programmes for the organisation with due regard to recent developments in the industry or sector of involvement.
  • Monitor and evaluate performance of the organisation against organisational objectives and strategies.
  • Prepare, or arrange for the preparation of, reports, budgets and forecasts and present them to the Board for approval.
  • Determine the organisation’s structure and staff accountabilities within approvals by the Board as appropriate.
  • Monitor the effectiveness and efficiency of the organisation ensuring that appropriate action is planned and implemented through subordinate managers to counter adverse developments and maximise opportunities.
  • Represent the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaise between areas of responsibility.
  • Ensure the organisation complies with company laws and other relevant legislation.

Typical qualifications and experience:  Would normally have tertiary qualifications in an appropriate discipline, together with substantial experience at senior level, encompassing a detailed knowledge of the company’s specific field of business.

MA02 CEO/Managing Director – 50-199 Employees Or $10-50 Million Turnover

Reports to:  Board of Directors

Supervises:  Principal Executives of each division/function within the organisation

Main objectives:  Direct and control the functioning of the organisation to ensure its profitability and maximise its efficiency. Provide leadership in the company’s planning activities.

Typical functions and responsibilities:

  • Direct the overall functioning of all divisions within the organisation.
  • Formulate objectives, strategies, policies and programmes for the organisation with due regard to recent developments in the industry or sector of involvement.
  • Monitor and evaluate performance of the organisation against organisational objectives and strategies.
  • Prepare, or arrange for the preparation of, reports, budgets and forecasts and present them to the Board for approval.
  • Determine the organisation’s structure and staff accountabilities within approvals by the Board as appropriate.
  • Monitor the effectiveness and efficiency of the organisation ensuring that appropriate action is planned and implemented through subordinate managers to counter adverse developments and maximise opportunities.
  • Represent the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaise between areas of responsibility.
  • Ensure the organisation complies with company laws and other relevant legislation.

Typical qualifications and experience:  Would normally have tertiary qualifications in an appropriate discipline, together with substantial experience at senior level, encompassing a detailed knowledge of the company’s specific field of business.

MA03 CEO/Managing Director – 50 Employees Or <$10 Million Turnover

Reports to:  Board of Directors

Supervises:  Principal Executives of each division/function within the organisation

Main objectives:  Direct and control the functioning of the organisation to ensure its profitability and maximise its efficiency. Provide leadership in the company’s planning activities.

Typical functions and responsibilities:

  • Direct the overall functioning of all divisions within the organisation.
  • Formulate objectives, strategies, policies and programmes for the organisation with due regard to recent developments in the industry or sector of involvement.
  • Monitor and evaluate performance of the organisation against organisational objectives and strategies.
  • Prepare, or arrange for the preparation of, reports, budgets and forecasts and present them to the Board for approval.
  • Determine the organisation’s structure and staff accountabilities within approvals by the Board as appropriate.
  • Monitor the effectiveness and efficiency of the organisation ensuring that appropriate action is planned and implemented through subordinate managers to counter adverse developments and maximise opportunities.
  • Represent the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaise between areas of responsibility.
  • Ensure the organisation complies with company laws and other relevant legislation.

Typical qualifications and experience:  Would normally have tertiary qualifications in an appropriate discipline, together with substantial experience at senior level, encompassing a detailed knowledge of the company’s specific field of business.

MA04 General Manager – 200+ Employees Or >$50 Million Turnover

Reports to:  Managing Director, Board of Directors, Minister or Council

Supervises:  Managers of the Functional Departments

Main objectives:  Direct and control the business and operational activities of a large company, Government Department, or other substantial organisation to optimise the return on capital employed, or utilisation of revenue, in relation to its short and long term objectives.

Typical functions and responsibilities:

  • Provide overall direction and management of the organisation or enterprise including human resource, technological resources and assets, and direct and endorse policy to fulfil objectives, achieve specific goals, and maximise profit and efficiency.
  • Determine company/organisation policy, either independently or in consultation with the Board, Minister or functional managers.
  • Assess changing situations and respond accordingly by issuing commands and directives to subordinate staff.
  • Consult with immediate subordinates and departmental heads on matters such as methods of operation, equipment requirements, finance, sales and human resources.
  • Prepare or arrange the preparation of reports budgets and forecasts and present them to the Board of Directors, Minister or governing body.
  • Represent the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaise between areas of responsibility.
  • Select or approve the selection of senior management appointments.
  • Authorise funds to implement policies and programmes.

Typical qualifications and experience:  Tertiary qualifications in an appropriate discipline, combined with extensive experience at a senior management level.

MA05 General Manager – 50-199 Employees Or $10-$50 Million Turnover

Reports to:  Managing Director, Board of Directors, Minister or Council

Possible titles:  Divisional General Manager, Chief Executive, or Business Unit Manager eg. Manufacturing Manager.

Supervises:  Functional Managers and/or specialists

Main objectives:  Plan, organise, direct and control, through subordinate managers, the activities of a medium sized company, small group of companies or diversified division within such a company or group of companies and/or a medium sized Statutory Authority, Government Department or Local Government Authority.

Typical functions and responsibilities:

  • Provide day-to-day direction and management of the organisation, and direct and endorse policy to fulfil objectives, achieve specific goals, and maximise profit and efficiency.
  • Establish company/organisation objectives, policies and programmes and set standards and targets, either independently or on the basis of consultation with the Chief Executive, the Board, Minister or subordinate managers.
  • Prepare or arrange the preparation of reports, budgets and forecasts and present them to the governing body.
  • Assess changing situations and respond accordingly by issuing commands and directives to subordinate staff.
  • Consult with immediate subordinates and departmental heads on matters such as methods of operation, equipment requirements, finance, sales and human resources.
  • Represent the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaise between areas of responsibility.
  • Select or approve the selection of senior staff.
  • Resolve conflicts between areas of responsibility.
  • Authorise funds to implement policies and programmes.

Typical qualifications and experience:  Tertiary qualifications in an appropriate discipline or equivalent business knowledge preferred. Substantial experience, in excess of ten years, at middle or senior management level.

MA06 General Manager – <50 Employees Or <$10 Million Turnover

Reports to:  Managing Director, Board of Directors or Council.

Possible titles:  General Manager, Chief Executive or Business Unit Manager eg. Manufacturing Manager.

Supervises:  Functional Managers and/or specialists

Main objectives:  Develop and review policy and plans, organise and control the day to day operations of a subsidiary company, small independent company, or a small semi-Government or statutory authority. Manage and be accountable for either all or a substantial part of the following operations: accounting, sales, marketing, human resource, policy and planning, production, maintenance and administration.

Typical functions and responsibilities:

  • Direct the policy and operation of the company, authority or institution for the achievement of policy objectives, increased profit or market control.
  • Act within policy guidelines established by a Board of Management, Chief Executive of a large organisation, Minister of the Crown, or Mayor and be accountable for the achievement of defined operational objectives.
  • Assess changing situations and respond accordingly by issuing commands and directives to subordinate staff.
  • Consult with subordinate staff on matters such as methods of operation, equipment requirements, finance, sales and human resources, and review recommendations and reports.
  • Prepare and arrange the preparation of reports, budgets and forecasts and present them to governing bodies.
  • Select or approve the selection of senior staff.
  • Authorise funds to implement policies and programmes.

Typical qualifications and experience:  Tertiary qualifications in an appropriate discipline or equivalent business knowledge preferred. Substantial experience, in excess of ten years, at middle or senior management level.

MA07 Area/Regional Manager

Reports to:  General Manager, Chief Executive or Divisional Manager

Supervises:  Functional Managers, Branch Managers, Supervisors and specialists

Main objectives:  Plan, organise and control, through subordinates, a specific activity of an establishment or establishments within the area.

Typical functions and responsibilities:

  • Implement and administer the policy and operation of the company, authority or institution for the achievement of overall policy objectives.
  • Assist in determining company/organisational policy in conjunction with other Managers and Chief Executives.
  • Prepare or arrange the preparation of reports, budgets and forecasts.
  • Consult with subordinate staff and review recommendations and reports.
  • Select or approve the selection of senior/key staff.
  • Monitor and manage staff performance in accordance with established processes and policies.
  • Participate in meetings with senior executives and the board as appropriate, contribute and report as required.
  • Report to Chief Executive on performance matters, cost and revenue, material variances and operational risks. Provide recommendations on actions to mitigate negative impacts.
  • Authorise expenditure to implement policies and programmes.

Typical qualifications and experience:  Tertiary qualifications in an appropriate discipline and five years administrative experience.

MA08 Branch Manager

Reports to:  General Manager/Area Manager

Supervises:  Branch staff

Main objectives:  Contribute to the company objectives for the branch by implementing operational directives, marketing instructions, and achieving targets. Provide a high level of customer care. Ensure effective control of assets and development of human resources to ensure continued profitability and growth of the company.

Typical functions and responsibilities:

  • Ensure that the branch meets/exceeds the agreed performance targets.
  • Recognise and act on business opportunities.
  • Use resources in the most cost effective and profitable manner.
  • Provide input for and achieve budgets.
  • Ensure business opportunities and credit control objectives are achieved.
  • Implement general and specific branch promotional programmes when required.
  • Project company image through maintaining a high standard of housekeeping.
  • Monitor performance of staff within the branch.

Typical qualifications and experience:  Tertiary qualifications in a related discipline, combined with practical experience or, extensive experience in human resources management.

MA09 Human Resource Manager

Reports to:  Chief Executive, Divisional or General Manager, Human Resource Director

Supervises:  Human Resource Advisors and employees

Main objectives:  Plan, organise, direct, control and coordinate the human resource and workplace relations activities within organisations.

Typical functions and responsibilities:

  • Determine, implement, monitor, review and evaluate human resource management strategies, policies and plans to meet business needs.
  • Advise and assist other managers in applying sound recruitment and selection practices, and appropriate induction, training and development programmes.
  • Develop and implement performance management systems to plan, appraise and improve individual and team performance.
  • Represent the organisation in negotiations with unions and employees to determine remuneration and other conditions of employment.
  • Develop and implement occupational health and safety programmes and equal employment opportunity programmes, and ensuring compliance with related statutory requirements.
  • Oversee the application of redundancy and other employee retrenchment policies.
  • Monitor employment costs and productivity levels.
  • May train and advise other managers in human resource and workplace relations matters.

Typical qualifications and experience:  Tertiary qualifications in a related discipline, combined with practical experience or, extensive experience in human resources management.

MA09 Human Resource Manager

Reports to:  Chief Executive, Divisional or General Manager, Human Resource Director

Supervises:  Human Resource Advisors and employees

Main objectives:  Plan, organise, direct, control and coordinate the human resource and workplace relations activities within organisations.

Typical functions and responsibilities:

  • Determine, implement, monitor, review and evaluate human resource management strategies, policies and plans to meet business needs.
  • Advise and assist other managers in applying sound recruitment and selection practices, and appropriate induction, training and development programmes.
  • Develop and implement performance management systems to plan, appraise and improve individual and team performance.
  • Represent the organisation in negotiations with unions and employees to determine remuneration and other conditions of employment.
  • Develop and implement occupational health and safety programmes and equal employment opportunity programmes, and ensuring compliance with related statutory requirements.
  • Oversee the application of redundancy and other employee retrenchment policies.
  • Monitor employment costs and productivity levels.
  • May train and advise other managers in human resource and workplace relations matters.

Typical qualifications and experience:  Tertiary qualifications in a related discipline, combined with practical experience or, extensive experience in human resources management.

MA10 Senior HR Advisor - Over 5 Years Experience

Reports to:  Human Resource Manager

Possible titles:  Human Resource Consultant

Supervises:  May supervise Human Resource staff

Main objectives:  Implement human resource policies to ensure maximum contribution to the achievement of company/organisation objectives. Perform functions related to employee recruitment, training promotion, compensation and relations with management.

Typical functions and responsibilities:

  • Arrange for advertising of job vacancies, interviewing and testing of applicants, and selection of staff.
  • Analyse and prepare job descriptions.
  • Arrange the induction of staff and provide information on conditions of service, salaries and promotional opportunities.
  • Coordinate staff training.
  • Undertake negotiations on terms and conditions of employment, and examine and resolve disputes and grievances.
  • Provide advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters.
  • May participate in discussions with management/employee representatives to resolve conflict or initiate change.
  • Assist in planning and organisation or services facilities for employees.
  • Maintain human resource records and associated human resource information systems.

Typical qualifications and experience:  Relevant degree or diploma. More than five years experience.

MA11 Human Resource Advisor (Up to 5 years experience)

Reports to:  Human Resource Manager

Possible titles:  Human Resource Consultant

Supervises:  May supervise Human Resource staff

Main objectives:  Provide staffing and human resources administration services in support of an organisation’s human resource policies and programmes. Perform functions related to employee recruitment, training promotion, compensation and relations with management.

Typical functions and responsibilities:

  • Ascertain staffing requirements and arrange transfers or advertise vacancies.
  • Analyse and prepare job descriptions.
  • Help interview and select staff.
  • Advise on pay levels and consult with management, staff and unions about pay and conditions.
  • Plan and organise staff training
  • May counsel employees and discuss their individual grievances, problems and difficulties.
  • Give advice on employment legislation and help compliance with health and safety regulations.
  • Maintain human resource records and associated human resource information systems.
  • Be involved in the organisation’s performance management system.

Typical qualifications and experience:  Relevant degree or diploma. Up to five years of experience.

MA12 Trainer

Reports to:  Human Resources

Supervises: 

Main objectives:  Plan, develop, implement and evaluate training and development programmes, to ensure management and staff acquire the skills and develop the competencies required by the organisation.

Typical functions and responsibilities:

  • Identify and determine the need for training, through identifying competencies and defining training requirements in the work environment.
  • Design, develop and assess staff training and development, through the use of plans, programmes and methods that support the organisation’s human resource development strategy.
  • Compile training manuals, visual aids and materials.
  • Liaise with external training providers to arrange delivery of specific training or development programmes.

Typical qualifications and experience:  Three to four year university degree or diploma in training, human resources or like discipline.

MA13 Company Secretary

Reports to:  Managing Director/Chief Executive

Supervises:  May supervise finance and administration staff

Main objectives:  Plan, administer and review corporate compliance activities and effective practice concerning company board meetings and shareholdings, ensuring all business matters and transactions are managed and implemented as directed by the board.

Typical functions and responsibilities:

  • Ensure that the company conforms to its statutory and legal obligations under the relevant legislation concerning corporate activities, including those of subsidiaries.
  • Attend to the signing of corporate documents as authorised.
  • Control all share matters and maintain share registers and accounts for dividend payments.
  • Liaise with other managers, auditors, stockbrokers, bankers, legal advisers and other parties concerned with the acquisition and distribution of assets and share transfers.
  • Make arrangements for and give notice of all Board of Director and shareholder meetings.
  • Maintain file of all corporate reports prescribed by Government authorities.
  • Attend board and shareholder meetings, and direct the preparation of agendas, minutes, resolutions and associated records of proceedings.
  • Direct preparation of the company’s Annual Report.
  • Perform special assignments as requested by the Chief Executive.

Typical qualifications and experience:  Tertiary qualifications in an appropriate discipline preferred, combined with a high level of professional accounting and secretarial qualifications, together with at least five years experience.

MA14 Engineering Manager

Reports to:  General Manager, or in a large organisation, the Manufacturing/Production Manager.

Supervises: 

Main objectives:  Managing the engineering function to improve operating performance, reducing waste and delays, promoting cost reductions and a high level of efficiency and supervising engineers and engineering staff.

Typical functions and responsibilities:

  • Determine, implement and monitor engineering strategies, policies and plans.
  • Interpret plans, drawings and specifications, and provide advice on engineering methods and procedures to achieve production requirements.
  • Establish project schedules and budgets.
  • Ensure conformity with specifications and plans, and with laws, regulations and safety standards.
  • Ensure engineering standards of quality, cost, safety, timeliness and performance are observed.
  • Oversee maintenance requirements to optimise efficiency.
  • May contribute to research and development projects.
  • Exercise functional control over selection, training, evaluation and development of engineering staff as an administrator.

Typical qualifications and experience:  Qualifications in engineering and broad experience in an appropriate field, together with extensive experience at a senior level.

MA15 Research and Development/Technical/Laboratory Manager

Reports to:  General Manager/Engineering Manager

Supervises: 

Main objectives:  Plans, organises and controls research and development work, in an industrial or other establishment, to improve technical processes, develop new and improved products and uses of different materials.

Typical functions and responsibilities:

  • Determine, implement and monitor research and development strategies, policies and plans.
  • Develop and implement research projects, priorities and targets to support commercial and policy developments
  • Lead major research projects and coordinate activities of other research workers.
  • Assess the benefits and monitor the costs and effectiveness of research and development activities.
  • Interpret results of research projects and recommend associated product and service development innovations.
  • Provide advice on research and development options available to the organisation.
  • Monitor leading-edge developments in relevant disciplines and assess implications for the organisation.
  • May publish results of significant research projects.

Typical qualifications and experience:  Three to four year degree and five to ten years related experience. Technical, planning, research, analytical and organisational skills.

MA16 Quality Assurance Manager

Reports to:  Managing Director/General Manager/Branch Manager/Manufacturing Manager

Supervises:  Quality Control staff if any.

Main objectives:  Responsible for the broader planning for the future direction of the organisation in terms of quality.

Typical functions and responsibilities:

  • Assist and encourage the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of an organisation’s resources.
  • Assist in the identification of formal standards and regulatory codes appropriate to the organisation’s needs.
  • Assist with the documentation of processes and operating procedures.
  • Liaise with customers to monitor perceptions regarding the organisation’s quality and timeliness.
  • Provide input into reports on the effectiveness and suitability of the management system.
  • Advise on and may deliver training relating to quality programmes and objectives.

Typical qualifications and experience:  A technical or trade background in the area being controlled and a detailed knowledge of the production process involved in manufacturing the company’s product. A Certificate (or Diploma) in Quality Assurance.

MA17 Shipping Manager (Export)

Reports to:  General Manager/Chief Executive Officer.

Supervises:  Shipping clerks, supply and distribution staff.

Main objectives:  Manage all aspects of involvement in the shipping of the company’s products to international markets and customers. Plan and develop shipping strategies to ensure an efficient process.

Typical functions and responsibilities:

  • Determine the most appropriate shipping arrangements for export and associated shipping business.
  • Plan, schedule and co-ordinate vessels to meet company operational forecasts; provide the most efficient and effective shipping capability for the company by monitoring deliveries, ship loading, inventory, specifications quality, and stock rotation.
  • Communicate with Area Managers information on customer delivery schedules and cargo specifications and ensure customers are notified as required.
  • Liaise with ports, shipping brokers, agents and shipping teams.
  • Visit ports/operating areas to ensure sales arrangements, port facilities, geographic load and discharge rotations are the best possible.
  • Monitor ship loading performance along with Area Managers. Ensure all shiploading activities are carried out in the accordance with applicable safety standards and company requirements.
  • Liaise between Operations accounting and customers to ensure all shipping documentation is being prepared on a timely basis, and all payments are checked, made, and received as quickly as possible.
  • Research and report on current shipping market conditions.
  • Calculate and settle any shipping claims.

Typical qualifications and experience:  Five to ten years work experience. Administrative planning and organisational skills.

MA18 Property/Building Manager

Reports to:  General Manager or other Senior Executive.

Supervises:  Caretaker, Custodian, Handyperson, Contractors and Maintenance Staff.

Main objectives:  To ensure that the organisation’s properties are maintained and/or upgraded, acquired or disposed of, and occupied as required.

Typical functions and responsibilities:

  • Plan property maintenance and ensure that contracts are arranged for maintaining properties.
  • Advertise properties and show properties to prospective tenants.
  • Negotiate or ensure negotiation of leases and maintain tenancy records.
  • Make recommendations re upgrading, maintenance, replacement and disposal of buildings/properties.
  • Ensure insurance coverage is arranged for properties.
  • Investigate and resolve any complaints by tenants.
  • Write reports and prepare statements of payment for property owners.

Typical qualifications and experience:  At least five years in the construction industry, real estate or as a valuer. Planning, organisational decision-making and communication skills.

MP01 Production Manager

Reports to:  General Manager or Chief Executive

Supervises:  Overall production department

Main objectives:  Ensure that product of acceptable quality is produced on time at minimal cost in accordance with agreed production schedules.

Typical functions and responsibilities:

  • Exercise direct supervision over supervisors/forepersons with respect to production volume, cost and quality of production in meeting production schedules and delivery dates.
  • Recommend operating plans, budgets and capital additions to the General Manager/Chief Executive Officer.
  • Ensure that all budgets are achieved in the most cost effective and efficient manner including reducing manufacturing costs where appropriate.
  • Ensure that all areas of the plant are operating efficiently and that maintenance schedules are followed.
  • Establish the controls necessary for the achievement of production efficiency and/or optimising yield and product quality. Forecast labour requirements and recommend equipment or layout changes, improvements in production methods or materials handling procedures.
  • Co-ordinate the implementation of occupational health and safety requirements.

Typical qualifications and experience:  Tertiary qualifications in engineering or an associated discipline or practical experience in coordinating complex assignments.

This position does not include a manufacturing manager who has full control over a manufacturing business unit.

MP02 Factory Manager (Small Organisation)

Reports to:  General Manager/Manufacturing Manager

Supervises:  Factory staff

Main objectives:  Organise and control the production activities of a plant or establishment with no more than 30 employees ensuring efficient use of equipment, materials and personnel. Participate in formulating the production policy of the undertaking.

Typical functions and responsibilities:

  • Plan production policy in consultation with the Chief Executive or General Manager, based on production requirements, plant capacity, financial limits, personnel available and other relevant factors.
  • Set production goals, timetables and budgets, and ensure these goals are met. Help maintain, test and improve equipment, and make decisions on when to repair or replace equipment.
  • Control, through subordinates, the organisation of work and coordination of the activities of the Production Department.
  • Devise inspection procedures and report production results to the Chief Executive or General Manager as required.
  • Recommend and implement initiates such as new techniques and products, purchase of new machinery and staff levels.
  • Monitor the efficiency of staff procedures and production costs.
  • Assist with professional development and training of production staff.
  • Oversee safety standards in the factory.

Typical qualifications and experience:  Five to ten years working in a related industry.

MP03 Maintenance Engineer (Electrical or Mechanical)

Reports to:  Factory/Manufacturing/Production Manager or Senior Engineer

Supervises: 

Main objectives:  Conduct engineering/electrical assignments within clearly defined parameters and/or standards, under general direction which may involve research, product development, maintenance or construction.

Typical functions and responsibilities:

  • Estimate labour requirements and time schedules for maintenance work.
  • Decide on suitable materials and working methods.
  • Supervise staff carrying out repairs and work to planned maintenance schedules.
  • Check daily work reports and ensure that failures, repairs, replacements and ancillary maintenance data are recorded.
  • Investigate new maintenance methods and systems and participate in the installation or improvement of power, heat and other services associated with existing plant or the commissioning of new equipment or plant.
  • Plan maintenance schedules, load requirements and work programmes to ensure regular maintenance of plant equipment and structures.

Typical qualifications and experience:  Three to four year University Degree in engineering or recognised equivalent qualification and/or registration with at least two years experience.

MP04 Production Planner

Reports to:  Factory Manager or Manufacturing/Production Manager.

Supervises: 

Main objectives:  Participate in the preparation of production plans and the implementation of these plans.

Typical functions and responsibilities:

  • Perform duties related to the planning of operations and/or methods or processes of manufacture.
  • Effectively manage all production requirements.
  • Estimate requirements of manpower, tools or other equipment for the production plant.
  • Analyse manufacturing plans, planning documents, engineering information etc to apply proper time spans for the processing of materials, parts, tools and/or assemblies to meet contractual delivery requirements.
  • Utilise the knowledge of scheduling methods and procedures, including shop operating practices for the preparation of production plans.
  • Re-adjust schedules, labour supply and material availability in order to maintain an even overall load distribution.
  • Ensure planning tools are maintained and accurate.

Typical qualifications and experience:  Three to four year University Degree in engineering or recognised equivalent qualification and/or registration with at least two years experience.

MP05 Production Supervisor

Reports to:  Manufacturing/Production Manager

Supervises:  Employees within the production unit

Main objectives:  Supervise and train a group of production operatives including charge hands in the achievement of production targets within established time and quality constraints.

Typical functions and responsibilities:

  • Responsible for day-to-day operations of the production area.
  • May provide direct supervision to production employees such as operators, assemblers, and technicians.
  • Plan and implement production schedules. Ensure the timely, efficient and safe operation of a production unit.
  • Provide appropriate training and instructions to employees on standard and new operating procedures.
  • Assist in the development of productivity measurement and implementation.
  • Work with quality control staff to ensure that product processes meet quality standards.
  • Oversee the correct use of machinery and equipment.
  • Report on variance in raw material inventories.

Typical qualifications and experience:  Extensive experience in the production unit, including experience at the leading hand level.

MP06 Production Foreperson

Reports to:  Production Supervisor (large plant) or Production Manager/Factory Manager (small plant)

Supervises: 

Main objectives:  A first-line supervisor responsible for directly controlling a workforce of up to forty production personnel, not trades, within an assigned area of the plant. This foreperson is either one of several in a large operation or the only one in a small operation.

Typical functions and responsibilities:

  • Establishing work allocations and controlling material usage within set standards.
  • Ensuring product, process, quality and safety specifications are adhered to.
  • Assisting in selection and training of staff.

Typical qualifications and experience:  Apprenticeship, Trade Certificate, or practical experience, at least 25 years of age with two to five years foreperson experience.

MP07 Quality Control Officer

Reports to:  Manufacturing/Production Manager

Supervises: 

Main objectives:  Ensure that manufactured products in designated area are of an acceptable quality and produced in accordance with specifications and appropriate quality assurance programmes.

Typical functions and responsibilities:

  • Test and analyse raw materials to ensure conformity with specifications.
  • Carry out tests and measurements to ensure that manufactured products conform to established specification of quality.
  • Assist in investigation of any failure of products to meet specifications and working with operating staff, assists in developing required improvements in processes.
  • Assist in the development of sampling techniques and procedures to ensure production of finished goods will meet quality specifications and standards.
  • Install inspection and testing procedures for finished products.
  • Compiling quality assurance reports, maintaining documentation and reporting findings.

Typical qualifications and experience:  Technical or trade background in the area being controlled. Experience and detailed knowledge of the production process involved in manufacturing the company’s products.

MP08 Laboratory Technician

Reports to:  Senior Scientist/Chemist

Supervises: 

Main objectives:  Perform technical tasks in connection with processes for producing, on a commercial scale, the chemical or physical transformation of substances or, with quality control.

Typical functions and responsibilities:

  • Assist in research relating to chemical and physical transformation of matter on a commercial scale to develop new or improved processes and manufacturing plant.
  • Record observations and measure results of research.
  • Assist with optimizing product quality and production efficiency by performing rapid and accurate analysis of samples.
  • Apply procedures for quality control of raw materials and products.
  • Analyse different stages of the manufacturing process providing prompt reports.

Typical qualifications and experience:  Tertiary qualifications in science with a chemistry focus. 0-5 years of laboratory experience.

MP09 Production Worker (Highly Skilled)

Reports to:  Production Foreperson/Leading Hand

Supervises:  May supervise other operators on same station

Main objectives: 

Typical functions and responsibilities:

  • Highly skilled work requiring considerable training and experience.
  • Read gauges, writes reports, makes fine adjustments.
  • Set up, start, operate, control and stop machines and plant.
  • Carry out minor repairs and corrections to machinery and equipment.
  • Ensure a consistent quality throughout the production process.
  • Make sure the finished product meets the company’s or client’s specifications.
  • Ensure safety requirements are met.
  • May rank as leading hand, be partly responsible for and/or train operators, or be in charge of quality and quantity of work process.

Examples:  Timber processing machine operator; timber grader; timber preservation plant operator; pulp and paper production; refinery operator; power plant operator; boiler attendant; electroplater; furnace operator (non metallic); water treatment plant operator; chemical processing plant operator; fibre preparer.

Typical qualifications and experience:  At least twelve months on job before competent, could take up to two years before really proficient.

MP10 Production Worker (Skilled)

Reports to:  Production Foreperson/Leading Hand

Supervises: 

Main objectives: 

Typical functions and responsibilities:

  • Skilled work requiring considerable training and experience.
  • Read and interprets gauges, fills out basic reports, and may train other workers, e.g. Production welder; Machine setter; Operator in charge of a complex process
  • Set up, start, operate, control and stop machines and plant.
  • May carry out minor repairs and corrections to machinery and equipment.
  • Ensure a consistent quality throughout the production process.
  • Make sure the finished product meets the company’s or client’s specifications.
  • Ensure safety requirements are met.

Examples:  Certificated welder; furnace operator (metallic); metal extruder; concrete worker; machine operator; hot dip plater; woodworking machinist; joiner’s benchhand; aluminium joiner; cheesemaker; brewery worker.

Typical qualifications and experience:  At least six months on job before competent, could take up to one year before really proficient.

MP11 Production Worker (Semi Skilled)

Reports to:  Production Foreperson/Leading Hand

Supervises: 

Main objectives: 

Typical functions and responsibilities:

  • Semi-skilled work requiring some initial training, e.g. Machinist; Film or paper processor; Chemical mix assistant
  • Machine attendant charged with material input and batching product output and making routine adjustments to running machinery
  • Ensure safety requirements are met.
  • Some degree of judgement involved.

Examples:  Plastics/rubber machine operator; plastics laminator; cloth/carpet weaver; knitting machinist; embroiderer; small goods maker; milk products worker; dry cleaner; machinery assembler; pharmaceutical machine operator; metal polisher; tyre moulder/retreaders.

Typical qualifications and experience:  An inexperienced operator can be put on to the work on engagement but needs regular supervision and instruction for three to six months before fully competent.

MP12 Production Worker (Unskilled)

Reports to:  Production Foreperson/Leading Hand

Supervises: 

Main objectives: 

Typical functions and responsibilities:

  • Simple assembly operations, either hand or machine assisted
  • Weigh/packing operations or simple operations such as: Training for batch type operations; Filling drums, gas cylinders; and Machine feeder.
  • Not required to adjust machinery.
  • Ensure safety requirements are met.

Examples:  Paper products machine operator; guillotine operator; launderer; meat/fish processing worker; cereal machine operator; wine making machine operator; plastics/rubber goods assembler; wood products assembler; spinner and weaver.

Typical qualifications and experience:  Unskilled worker requiring very little training. New employees with no previous experience can be taught in one or two days; may require close supervision, for up to 3 months work procedure rigidly defined.

MP13 Industrial Cleaner

Reports to:  Production Foreperson/Manager

Supervises: 

Main objectives: 

Typical functions and responsibilities:

  • Responsible for general factory cleaning.
  • May operate simple cleaning machinery.
  • Lower skill level of factory cleaner (not part of multi-skilled group).

Typical qualifications and experience:  One to two weeks on-the-job training.

MP14 Maintenance Fitter

Reports to:  Maintenance Engineer, Factory or Production Manager.

Supervises: 

Main objectives:  Employed on maintenance or new work (does not supervise work of other tradespersons) servicing, adjusting and repairing plant, machinery and related equipment.

Typical functions and responsibilities:

  • Maintain equipment according to the preventative maintenance schedule.
  • Repair equipment as per planned repair schedule.
  • Conduct prompt breakdown response / diagnosis and repairs if and as required.
  • Dismantle equipment to remove damaged or worn parts and replacing them as required.
  • Assemble parts, tooling to ensure accurate fit, tests reassembled equipment and readjusts if necessary.
  • Check, adjust and lubricate machines to maintain working order.
  • Actively participate in improvement projects.
  • Commission new plant.

Typical qualifications and experience:  Indentured or Trade Certificate.

RC01 Rest Home Manager

Reports to:  Rest Home Proprietor/Governing Body

Supervises:  Nursing staff, Home Assistants, Domestic workers, Cook and Kitchenhands

Main objectives:  Plans and organises the operation of a rest home, providing services of care for aged people.

Typical functions and responsibilities:

  • Plan, direct and control the organisation, administration and operation of the rest home in consultation with Rest Home Proprietor/Governing Body.
  • Develop and monitor appropriate quality assurance programmes.
  • Liaise with health professionals to help develop and manage the care plans of residents.
  • May recruit and train staff. Establish and maintain staff performance levels and standards of care.
  • Ensure standards of hygiene and safety are maintained in accordance with regulations.
  • Plan, budget and authorise expenditure. Keep appropriate records.
  • Ensure the development of a timetable of events in the rest home that meets the recreation needs of the residents.
  • May coordinate nursing care and medical services for residents.
  • Promote the rest home through advertising and sponsorship.
  • Liaise with Government agencies e.g. Crown Regional Health Authority, Local CHE. etc. Keep informed about legislative requirements.

Typical qualifications and experience:  Management and organisational skills, with experience in the health industry. Is likely to be a Registered Nurse Authority (CRHA), Ministry, Local Crown Health Enterprise (CHE).

RC02 Assistant Rest Home Manager

Reports to:  Rest Home Proprietor/Rest Home Manager

Supervises:  Nursing staff, Home Assistants, Domestic workers, Cook and Kitchenhands

Main objectives:  Assists in the planning and organisation of the operation of a rest home, providing services of care for aged people.

Typical functions and responsibilities:

  • Plan, direct and control the organisation, administration and operation of the rest home in consultation with Rest Home Proprietor/Rest Home Manager.
  • May assist in the development and monitoring of appropriate quality assurance programmes.
  • May assist with recruitment and on-going training of staff. Assist in the establishment and maintenance of staff performance levels and standards of care.
  • Ensure standards of hygiene and safety are maintained in accordance with regulations.
  • May plan and coordinate activities and services for residents.
  • Manage, or oversee the management of residents’ nutrition and consult with dieticians when necessary
  • Identify risks and take steps to minimise the possibility of these risks occurring.
  • Ensure residents receive the correct medication and medical treatment.

Typical qualifications and experience:  Management and organisational skills, with experience in the health industry. Is likely to be a Registered Nurse.

RC03 Registered Nurse

Reports to:  Rest Home Proprietor/Rest Home Manager/Assistant Manager

Supervises:  Nursing staff, Home Assistants

Main objectives:  Plans and supervises nursing services in a Rest Home. Contributes to planning, policy making and evaluation of nursing requirements and quality assurance programmes.

Typical functions and responsibilities:

  • Discuss, plan and carry out nursing care to improve residents’ health.
  • Administer patients’ medication and intravenous drugs.
  • Monitor and assess residents’ conditions and record important changes.
  • Train nursing staff and home assistants.

Typical qualifications and experience:  Registered with Nursing Council of New Zealand and have a current Annual Practising Certificate. Three years post registration experience.

RC04 Enrolled Nurse

Reports to:  Rest Home Proprietor/Rest Home Manager/Assistant Manager/Registered Nurse

Supervises: 

Main objectives:  Assists the Registered Nurse by giving basic nursing care in rest homes and performing ancillary duties.

Typical functions and responsibilities:

  • Record temperatures, pulse and respiration rates and fluid intake.
  • Assist residents with exercises.
  • Clean and sterilise equipment.
  • May administer medication.
  • May make beds and maintain hygiene and cleanliness.
  • Contribute to comfort and mental stimulation of residents.
  • Participate in Quality Assurance activities and audits.
  • Monitor and assess residents’ conditions and record important changes.
  • Family and next of kin are kept informed of changes or incidents.

Typical qualifications and experience:  On the New Zealand roll as an enrolled nurse who holds a current Annual Practising Certificate.

RC05 Home Assistant

Reports to:  Registered Nurse/Manager/Assistant Manager

Supervises: 

Main objectives:  Assists in the care and welfare of residents in rest homes.

Typical functions and responsibilities:

  • Help patients with personal care such as eating, dressing, showering and toileting.
  • Clean and prepare medical equipment and instruments.
  • Remove, clean and sterilise equipment.
  • Make beds and maintain tidiness and cleanliness.
  • Provide comfort to residents and contribute to recreational and mental stimulation of residents.
  • General assistance to nursing staff.
  • May also undertake domestic duties.
  • Participate in Quality Assurance activities and audits.

Typical qualifications and experience:  Certificate in Rest Home Care and/or three to six months on-the-job training. Proficiency in basic caring skills.

RC06 Rest Home Domestic

Reports to:  Registered Nurse/Manager/Assistant Manager

Supervises: 

Main objectives:  Responsible for general duties within the rest home.

Typical functions and responsibilities:

  • Clean and disinfect floors.
  • Clean furniture, walls, windows, fittings and fixtures.
  • Clean and disinfect bathrooms and possibly laundries. Replenish expendable supplies.
  • The removal of all waste in accordance with agreed procedures.
  • Participate in Quality Assurance activities and audits
  • Maintain hygiene standards.
  • Take care of the building and report and defects or repairs.

Typical qualifications and experience: 

RC07 Cook

Reports to:  Manager/Assistant Manager

Supervises:  Kitchen staff

Main objectives:  The preparation and cooking of food for consumption on the premises.

Typical functions and responsibilities:

  • Plan and prepare menus in conjunction with Management, Dietician, and Residents.
  • Prepare special dishes needed to meet dietary requirements.
  • Requisition food supplies and kitchen equipment and checks for quality and quantity.
  • Ensure hygiene standards are maintained within the kitchen.
  • Ensure kitchen staffs are trained through approved courses e.g. MAF.
  • Participate in Quality Assurance activities and audits.
  • Maintain safety and fire procedures.

Typical qualifications and experience:  Dietary and hygiene qualifications. Proficient in preparation and presentation of food for large numbers.

RC08 Kitchen Hand

Reports to:  Cook/Senior Cook

Supervises: 

Main objectives:  Perform any combination of duties to help maintain kitchen work areas and utensils in clean and orderly condition.

Typical functions and responsibilities:

  • Prepare vegetables and other food under the direction of the cook.
  • Clean floors, walls, cupboards, shelves, work tables, refrigerators and deep freezers.
  • Segregate and remove garbage and place it in designated containers.
  • Scrape food from dirty dishes, cutlery, pots, etc., and wash them by hand or in a dishwashing machine.
  • Transfer supplies and equipment between storage and work areas.

Typical qualifications and experience:  One to two weeks on-the-job training; appropriate courses in food hygiene.

RC09 Social Worker

Reports to:  Manager, Assistant Manager

Supervises: 

Main objectives:  Provide advice, advocacy and support to people with personal and social problems. Work to advance the well-being of children, young people, their families and communities.

Typical functions and responsibilities:

  • Help individuals and families to resolve and/or seek solutions to their personal and social problems.
  • Cooperate with schools and community services; organise and supervise social, recreational and educational activities in youth clubs and similar organisations.
  • Work to ensure the safety of children and young persons, to prevent the development of delinquency in juveniles and to achieve the rehabilitation of juvenile and adult offenders.
  • Link people with community resources such as benefits and accommodation.
  • Prepare specific reports for courts and carries out orders imposed by courts.
  • Use the law to ensure that young people are held accountable for their offences.

Typical qualifications and experience:  A recognised qualification in social work and experience in a related occupation or voluntary work. A working knowledge of the Children, Young Persons and Their Families Act 1989 and a members of the Aotearoa New Zealand Association of Social Workers (ANZASW).

RC10 Occupational Therapist (Qualified)

Reports to:  Registered Nurse/Rest Home Manager

Supervises: 

Main objectives:  To plan and conduct activities which contribute to the physical and emotional well-being of an individual and assist people to function to their potential when there has been disruption to development or dysfunction due to disease, trauma, impairment or age.

Typical functions and responsibilities:

  • Assess people’s abilities within their environments.
  • Help people to gain or regain skills for everyday life, work and education.
  • Plan and conduct treatment for individuals and groups using vocational, intellectual, physical and social activities.
  • Assist in restoring or reinforcing function using the process of activity analysis and adaption relevant to the life role of the patient.
  • Adapt equipment or housing to enable patients to be safe and independent.
  • Educate people, their families or work colleagues about a person’s rehabilitation and ensure they have the information they need.
  • Monitor and report on the patient’s progress and gather relevant data.

Typical qualifications and experience:  Have a Bachelor of Health Science in Occupational Therapy, be registered with Occupational Therapy Board of New Zealand and have an Annual Practising Certificate.

RC11 Diversional Therapist

Reports to:  Registered Nurse/Rest Home Manager

Supervises: 

Main objectives:  Plan and facilitate leisure programmes that enhance the emotional, social and physical well-being of the individuals.

Typical functions and responsibilities:

  • Talk to participants’ families to gain an understanding of the person, and their needs and interests.
  • Plan and conduct treatment for individuals and groups using vocational, intellectual, physical and social activities. Encourage participation and enjoyment in these events and activities
  • Assist in restoring or reinforcing function using the process of activity analysis and adaption relevant to the life role of the patient.
  • Monitor and report on the patient’s progress and gather relevant data.
  • Discuss participants’ progress with medical and other professionals, and families.

Typical qualifications and experience:  May have English qualification, otherwise skilled in crafts. Need National Certificate in Diversional Therapy (Level 4) to register.

RC12 Care Giver(Community)

Reports to:  Registered Nurse/Rest Home Manager

Supervises: 

Main objectives:  To perform tasks to assist nursing personnel in the home, schools and in the wider community.

Typical functions and responsibilities:

  • Assist with bathing, toileting, dressing and feeding patients.
  • Escort patients when necessary.
  • Clean and sterilise medical equipment and instruments.
  • Help patients’ rehabilitation in areas such as social skills and walking.
  • Carry out clerical and phone duties

Typical qualifications and experience:  One year on-the-job training.

RE01 Shop Manager (Single Outlet)

Reports to:  Proprietor/Store Owner

Supervises:  Sales Assistants and Supervisors

Main objectives:  Plan and organise a retail shop outlet. Direct workers engaged in the selling of goods.

Typical functions and responsibilities:

  • Contribute toward store profitability by seeking opportunities to increase sales, manage inventory and cost of goods control and labour costs.
  • Ensure the proper types and amounts of materials, supplies and merchandise are ordered and stocked.
  • Determine daily and weekly staffing requirements, recruit, conduct interviews, make hiring and termination decisions.
  • Organise and control the work of supervisors and staff and may engage and train staff.
  • Analyse market information concerning current and future changes in supply and demand for goods.
  • Give advice on purchasing, advertising, sales and credit policy decisions and devise sales promotion methods.

Typical qualifications and experience:  Extensive five to ten years retail experience. May have tertiary qualification or industry based qualification.

RE02 Retail Branch Manager

Reports to:  Area/Divisional Manager/Store Owner

Supervises:  Departmental Manager, Buyers, Sales Assistants

Main objectives:  Manages the retail outlet to maximise the sales profit and minimise shrinkage and expenses. Manages the store personnel to ensure efficient and effective presentation and sale of goods.

Typical functions and responsibilities:

  • Manage and co-ordinate the operation of the branch.
  • Assist with preparation of budgets and sales forecasts for the branch and sales forecasts for the branch.
  • Recruit, manage, lead and develop a team of highly motivated, well trained and competent staff to drive sales.
  • Establish strong, positive relationships with key clients (current and potential) and suppliers.
  • May have limited buying responsibilities at branch level or will oversee buying of goods for the branch.
  • Advise and supervise departmental managers in the operation of their departments in accordance with company objectives.
  • Review buying trends to ensure the store has sufficient supply of goods in demand.
  • May supervise customer accounts and payments.

Typical qualifications and experience:  May have tertiary or industry based qualification. Must have extensive experience in the retail industry.

RE03 Department Manager

Reports to:  Shop Manager/Branch Manager

Supervises:  Sales Assistants, advertising, display employees

Main objectives:  Plans and organises a department within a shop dealing with more than one class of goods. Directs three or more employees engaged in selling goods.

Typical functions and responsibilities:

  • Organise and control the work of supervisors and staff and may direct the engagement and training of staff.
  • May be responsible for buying within a budget allocation for which he/she is accountable.
  • Liaise with suppliers and negotiate purchase price and sets selling prices.
  • Ensure sales and gross profit targets for the departments are met.
  • Ensure the shop is full and appealing throughout the hours of trade, and that stock levels are controlled appropriately.
  • Assist with selling.
  • Effectively resolves all customer related enquiries / complaints.

Typical qualifications and experience:  May have tertiary qualification. Has extensive retail experience.

RE04 Retail Worker-in-Charge

Reports to:  Branch Manager, Store Owner, Departmental Manager

Supervises:  Sales Assistants, advertising, display employees

Main objectives:  To supervise one shop or department while the manager or owner is absent from the premises, usually sole employee.

Typical functions and responsibilities:

  • Manage and supervise store while the store owner or branch manager is absent.
  • May have responsibility for the opening, closing and locking of the store.
  • Act as sales assistant (see position RE08).
  • Sell goods and attend to housekeeping.

Typical qualifications and experience:  Secondary school education for three to four years. Able to take responsibility.

RE05 Salesperson – Skilled

Reports to:  Branch Manager, Store Owner, Departmental Manager

Supervises:  Sales Assistants, advertising, display employees

Main objectives:  Sells merchandise in retail or other establishments. Usually requires comprehensive knowledge of goods for sale and a high level of skill in sales techniques.

Typical functions and responsibilities:

  • Sell goods required. Specific technical, scientific or trade knowledge of the goods for sale required. May require fitting, measuring, demonstrating or advising clients or requirements on the basis of client’s existing situation or circumstances.
  • Sell by canvassing from orders or selling from samples away from the retail establishment.
  • Inform customers of quality and characteristics of different goods for sale and advise them on the most appropriate for the client’s circumstances.
  • May determine prices of trade-ins, valuations, or discount purchase arrangements.
  • Ring up goods, and collect payment or arrange credit or laybys.
  • May arrange delivery, installation and purchase of goods.
  • Assist with housekeeping.

Typical qualifications and experience:  Three to four years secondary school education with extensive retail experience with the goods for sale. May have industry based or tertiary qualification

RE06 Salesperson – Semi-Skilled

Reports to:  Branch Manager, Store Owner, Departmental Manager

Supervises: 

Main objectives:  To sell merchandise in retail or other establishments.

Typical functions and responsibilities:

  • Sell goods requiring knowledge of the range, type, quality, style and utility of different products. Detailed knowledge of price location and range of goods available.
  • Discuss with customers their requirements and preferences and advise on suitability of the goods.
  • Receive payment for goods, operate cash register and issue receipts and dockets.
  • Ring up goods, and collect payment or arrange credit or laybys.
  • Wrap and arrange delivery of goods.
  • Participate in stocktaking.
  • Restock displays, shelves of goods for sale.
  • Assist with housekeeping.

Typical qualifications and experience:  One to five years experience in retail environment, with three to four years secondary education. May have industry based qualification.

RE07 Salesperson – Unskilled

Reports to:  Branch Manager, Store Owner, Departmental Manager

Supervises: 

Main objectives:  Sells merchandise in retail or other establishments, usually working behind counter in a shop.

Typical functions and responsibilities:

  • Sell goods to customers, advising customers of characteristics and prices of goods.
  • Tell customers how to use and care for products.
  • Assist at cash and/or wrap counter or check-out.
  • Assist in restocking of shelves and shop displays.
  • Assist in pricing of goods.
  • Tidy stock and store (housekeeping).

Typical qualifications and experience:  An adult person with three to four years secondary education.

RE08 Junior Salesperson/Shop Assistant (Under 20)

Reports to:  Branch Manager, Store Owner, Departmental Manager or Worker-in-Charge

Supervises: 

Main objectives:  Assist in the selling of merchandise in retail or other establishments, usually in shop environment.

Typical functions and responsibilities:

  • Assist in selling goods to customers and advise customer of characteristics and prices of goods.
  • Assist at cash/or wrap counter or check-out.
  • Assist in restocking of shelves and shop displays.
  • Assist in the pricing of goods.
  • Tidy stock and store (housekeeping).
  • May be a trainee salesperson.

Typical qualifications and experience:  A worker under 20 years of age with three to four years secondary education.

SA01 Marketing Manager

Reports to:  Managing Director, General or Division Manager

Supervises:  Managers, officers in charge of export, advertising, market research and product development

Main objectives:  Senior Marketing Executive in larger companies responsible for new product ideas, the study and evaluation of their potential and practicality. Co-ordinate the initial stages of the development of new products and new business.

Typical functions and responsibilities:

  • Prepare annual and longer term marketing plans for all in field, implement as necessary.
  • Organise and analyse market research and surveys, and generate reports on products, services, consumers and sales.
  • Monitor customer demand, sales, goods produced and/or services delivered.
  • Evaluate ideas and suggestions for new products, investigate market opportunities and effect on market for present products.
  • Consult with sales, service, finance and manufacturing divisions for most effective and profitable marketing of both new and existing products.
  • Identify and implement communication strategies, such as advertising campaigns, to attract customers
  • Select and direct product/brand management personnel and assign them to projects and recommend site for product development work.
  • Analyse customer feedback and monitor customer satisfaction.

Typical qualifications and experience:  Qualifications in a marketing, management discipline, supported by extensive marketing and management experience.

SA02 Sales Manager (National)

Reports to:  General Manager, Division or Marketing Manager

Supervises:  Product Manager, Regional Sales Managers, Sales Representatives and/or Accounts Managers.

Main objectives:  Ensure that national sales plans are effectively implemented and that objectives and targets are achieved.

Typical functions and responsibilities:

  • Manage and direct the sales activities of all Regional Sales Managers.
  • Develop and implement plans for advertising, sales and marketing activities.
  • Identify new markets and products/service applications and develop strategies to maximise such opportunities.
  • Decide on pricing and special deals for goods and services.
  • Ensure that sales training programmes are established and effectively implemented across the sales group.
  • Ensure that appropriate and timely action is taken on customer service problems.
  • Analyse customer feedback and monitor customer satisfaction.

Typical qualifications and experience:  Extensive experience in the sales function, together with a thorough knowledge of the product/service. Management experience. May have tertiary qualification.

SA03 Regional Sales Manager (Within New Zealand)

Reports to:  National Sales Manager, Marketing Manager

Supervises:  Sales Staff, Commercial Travellers, Account Managers.

Main objectives:  Implementation of sales plans to ensure achievement of agreed objectives and sales targets. Co-ordinate and manages sales in a region or territory.

Typical functions and responsibilities:

  • Supervise and co-ordinate regional sales staff.
  • Develop plans for sales within the territory with regard to national targets.
  • Organise marketing and promotion of product within the region.
  • Ensure reporting and administrative requirements are performed.
  • Deal with customer complaints.
  • Recruitment and training of sales staff.

Typical qualifications and experience:  Will have extensive sales experience together with thorough knowledge of product/service. Administrative experience.

SA04 Product/Brand Manager

Reports to:  Marketing Manager, Sales Manager

Supervises:  Marketing Support Staff, Sales Representatives.

Main objectives:  Manage a specific marketing section with responsibility for main geographical areas.

Typical functions and responsibilities:

  • Develop promotional and other marketing/advertising projects and co-ordinate their effective implementation.
  • Maintain contact with trades, bankers, freight brokers, government representatives and other as appropriate, to promote marketing objectives.
  • Assist and guide the launch of new products into the markets including providing clear understanding of market segments and value proposition, pricing and sales targets, product and background information training.
  • Report progress of sales to the Marketing Manager/Sales Manager.
  • Monitor terms and conditions of sales and recommend amendment as required.
  • Review category performance to identify areas for improvement.
  • Document and communicate knowledge of competitors offering (product and pricing) in all key markets.

Typical qualifications and experience:  Tertiary qualifications in Economics, Marketing or a related discipline, together with at least five years experience in marketing.

SA05 Service Manager

Reports to:  Sales Manager, Regional Sales Manager

Supervises:  Service Personnel

Main objectives:  Ensure that after sales service is conducted efficiently and promptly, having regard to customer goodwill and future company income.

Typical functions and responsibilities:

  • Implement company policies and service procedures and make recommendations for amendments which will assist and improve field operations.
  • Provide field technical services to customers in compliance with service contract requirements.
  • Work with sales support/marketing team to identify all customer contract renewals and builds plan for the renewal of those contracts.
  • Supervise service and warranty administration.
  • Assess product performance with customer satisfaction of the products or equipment.
  • Prepare an annual service budget and operate within expenditure guide-lines established.
  • Supervise field and workshop staff activities.
  • Oversee the preparation of client invoices.

Typical qualifications and experience:  Trade background followed by post trade qualifications with at least 5 years experience including two at a supervisory level.

SA06 Senior Sales Representative/Sales Executive

Reports to:  Regional Sales Manager

Supervises:  May supervise Sales Representatives

Main objectives:  Maintain budgeted sales levels through the development of business with existing customers and the establishment of new accounts within a designated territory.

Typical functions and responsibilities:

  • Call on prospective customers.
  • Maintain contact with customers in relation to their requirements.
  • Inform customers of supply and price trends and assist in inventory control.
  • Make company services available to customers as appropriate.
  • Keep informed on new products and other general market information of interest or value to customers.
  • Secure and renew orders, determine price within guidelines, arrange delivery dates and other matters to facilitate sales.
  • Refer complaints to appropriate company departments and follow-up to ensure customer satisfaction.
  • Maintain a sales programme within the territory based on customers’ estimated requirements and sales targets.
  • Check on competitive activity and report significant developments to management.
  • Assist in the training of sales trainees.

Typical qualifications and experience:  Detailed understanding of sales techniques and organisation’s policies. Thorough knowledge of company’s products/services.

SA07 Sales Representative/Commercial Traveller

Reports to:  Regional Sales Manager

Supervises: 

Main objectives:  Achieve the sales budget and required customer sales levels for the designated territory.

Typical functions and responsibilities:

  • Call or visit customers and prospective customers in a designated area, promoting the company’s products/services.
  • Take orders for products or services and arrange contract and payment details.
  • Answer client enquiries, deal with complaints and arrange for servicing of faulty goods.
  • Arrange for delivery or installation of products.
  • Obtain technical sales support for more important or involved sales.
  • Be aware of competitive activity and advise the Supervisor about counter actions which may be taken.
  • Keep sales records and predict future market trends. Provide regular sales reports to the Regional Sales Manager.

Typical qualifications and experience:  Understanding of sales techniques and organisation’s policies. Thorough knowledge of company’s products/services.

SA08 Technical Sales Representative/Sales Engineer

Reports to:  Sales Manager

Supervises: 

Main objectives:  To sell specialised products and services such as chemical, medical, computer and mechanical supplies and equipment. Advise customers on the application, installation and operation of specialised equipment, supplies and services.

Typical functions and responsibilities:

  • Call on architects, engineering, medical establishments and other potential customers to explain the merits of a particular product and its application to the customers’ special requirements.
  • Prepare, or arrange preparation of, plans and operational specifications, showing gains from proposed changes of equipment, methods or materials.
  • Plan and modify products to meet customer needs.
  • May negotiate contracts and assist in arranging credit.
  • Supervise, or assist within, installation of new equipment.
  • Investigate difficulties or faults arising from equipment’s use and suggesting appropriate solutions.
  • May train customer in product’s use and maintenance.
  • Help in researching and developing new products.

Typical qualifications and experience:  A tertiary or trade qualification, or up to 3 years work in a related industry plus 2 months on the job training.

SA09 Call Centre/Customer Services Manager/Supervisor

Reports to:  CEO, General Manager, Sales Manager, Marketing Manager

Supervises:  Call Centre/Customer Services staff

Main objectives: 

Typical functions and responsibilities:

  • Ensure customers’ requirements/ orders/complaints are dealt with satisfactorily by call centre/customer services staff.
  • Co-ordinate/liaise with production/operations or service departments.
  • Ensure procedures comply with company policy and legal requirements.
  • Ensure relevant customer records, documentation and databases are kept up to date.
  • Maintain client relationships.
  • Recruitment and training of customer service representatives.

Typical qualifications and experience:  A detailed knowledge of the products/service produced (technical or trade qualifications if necessary). At least 5 years working experience with at least 2 years in a call centre or customer services role

SA10 Call Centre/Customer Services Representative

Reports to:  Customer Services Manager, Supervisor, Regional Sales Manager, Sales Manager, Office Manager

Supervises: 

Main objectives:  To service customers’ needs with respect to placing orders, organising delivery of goods or provisions of services.

Typical functions and responsibilities:

  • Deal with inbound calls or outbound and service calls.
  • Liaise between customer and company to ensure customer receives required products/services.
  • Liase between departments to ensure product/service is provided to customer’s specification.
  • Handle and rectify customer enquiries and complaints.
  • Follow up enquiries by sending information or forward enquiries to relevant departments.
  • Maintain good customer/company relations.
  • Maintain database records or documentation.

Typical qualifications and experience:  Extensive procedural and product knowledge, skills in dealing with customers.

SA11 Call Centre/Telephone Salesperson/Telemarketer

Reports to:  Sales Manager

Supervises: 

Main objectives:  To contact customers by telephone and advance the sale of company’s products or services.

Typical functions and responsibilities:

  • Select potential customers from databases or directories or other sources.
  • Use the telephone to take or make calls to customers
  • Promote and make sale of company products or services.
  • Keep records of interested customers and sales.
  • Follow up calls with a letter, further calls or arrange appointment for potential customers to be visited or contacted by a salesperson.
  • Record details of customer requirements and arrange despatch of products as requested by customer.

Typical qualifications and experience:  Understanding of sales techniques and company products or services.

SA12 Merchandiser

Reports to:  Sales Manager

Supervises: 

Main objectives:  To maintain and increase product facings on shop/supermarket shelves, chiller units to ensure stock is rotated, check stock dates, monitor store credits and maximise sales by providing the above.

Typical functions and responsibilities:

  • Discuss suggested displays with a client or management.
  • Call on retail/supermarket customers and restock shelves. Fill any gaps with employer’s products where possible.
  • Develop good customer relationship with retail/supermarket managers.
  • Change signage and window displays regularly.
  • Provide daily record of calls, competitor activity.
  • Take orders if products have been under-ordered.
  • Keep customer informed of new products/deletions.

Typical qualifications and experience:  Driving licence, knowledge and understanding of product.

SA13 Marketing Assistant

Reports to:  Director, Marketing Manager

Supervises: 

Main objectives:  Responsibility for the analysis and interpretation of sales data for internal and external customers.

Typical functions and responsibilities:

  • Write marketing communications to a supplied brief.
  • Assist in promotional activities and events.
  • Forecast sales.
  • Liaise with clients.
  • Liaise with suppliers to ensure planned inventory levels are achieved.
  • Work closely with the Sales and Marketing teams in business planning and in support of marketing activities.
  • Carry out marketing analysis.

Typical qualifications and experience:  Recent graduate in marketing with a minimum of 6 months experience or part qualified in marketing with a minimum of 2 years experience, and computer literacy with spreadsheet experience.

SA14 Communications/PR Manager

Reports to:  CEO, Managing Director, General or Division Manager

Supervises:  Communications/PR Advisors

Main objectives:  Responsible for guiding and promoting company image and corporate identity through communication programmes, web sites and advertising.

Typical functions and responsibilities:

  • Design strategies that promote and support the company.
  • Manage production of publications, brochures and annual reports.
  • Manage contact with media and sponsorships.
  • Develop and maintain corporate image, including use of logos, signage, stationery and style guides.
  • Manage advertising campaigns, dealing with advertising companies and production houses.
  • Develop and maintain company internet/intranet web pages.
  • Manage and organise promotional events, functions and press conferences.
  • Manage and organise promotional events, functions and press conferences.
  • Research public attitudes and opinions by doing market research.

Typical qualifications and experience:  Qualification in a ‘communications’ discipline, supported by extensive experience in public relations and media, and a good knowledge of the company, its business, products, services and target market.

SA15 Communications/PR Advisor

Reports to:  Communications/PR Manager

Supervises:  Communications/PR Advisors

Main objectives:  Write and produce publicity, organise promotional events, provide information to and be interviewed by the media, maintain website and research.

Typical functions and responsibilities:

  • Develop communication objectives and communication plans.
  • Write and edit newsletters, websites, leaflets, annual reports, articles and press releases.
  • Check media for issues that affect the organisation.
  • Organise promotional events, functions and press conferences
  • Provide public and organisations with information.
  • Maintain organisation’s website.
  • Keep staff and clients up to date with company news.

Typical qualifications and experience:  Recent graduate in communications or 2 years experience within a communications or journalistic environment, with a good understanding of the media and how it operates, and excellent written and oral communication skills.

SA16 National Fundraising Manager

Reports to:  CEO

Supervises:  Fundraisers, Database Administrator, Communications/Marketing/PR staff

Main objectives:  Responsible for implementing and managing fundraising programmes and corporate sponsorships.

Typical functions and responsibilities:

  • Member of Executive Management Team.
  • Develop, lead and co-ordinate national and targeted fundraising programmes, corporate sponsorship and new business product and service opportunities.
  • To develop annual operational plans and budgets which contribute to the achievement of the longer-term fundraising strategy, and monitor and report on progress against these plans.
  • Ensure that key internal and external audiences are aware of events fundraising activity and successes.
  • Manage, develop, represent and co-ordinate the presentation and promotion of the organisation in public relations and communication initiatives.
  • Identify, propose, develop and implement new products and promotions to reach agreed targets.

Typical qualifications and experience:  Tertiary qualification in management, marketing, public affairs and/or communications with five years fundraising experience including developing, negotiating, implementing and monitoring fundraising strategies. Will have proven experience in setting and implementing business plans and budgets.

SA17 Fundraiser

Reports to:  National Fundraising Manager

Supervises:  Volunteers

Main objectives:  Co-ordinate and monitor fundraising programmes.

Typical functions and responsibilities:

  • Develop, co-ordinate and monitor the local/regional fundraising programme in line with national fundraising policy.
  • Network with and contact people to find new donors. Negotiate sponsorship deals with donors.
  • Raise money and organisation’s profile through marketing and campaigns.
  • Create fundraising strategies and organise fundraising events.
  • Use social media to promote and advertise their cause.
  • Find and manage volunteers.

Typical qualifications and experience:  Experience/qualification in fundraising, marketing, event management, public affairs and/or communications.

SD01 Supply/Distribution/Logistics/Warehouse Manager

Reports to:  Chief Executive Officer or General Manager

Supervises:  Warehouse Supervisor or Foreperson

Main objectives:  Plans, organises and controls, through subordinates, the supply and distribution activities of a private or public establishment.

Typical functions and responsibilities:

  • Oversee warehouse and distribution operation.
  • Analyse the requirements of an establishment concerning current and future changes in supply and distribution of goods.
  • Determine, implement and monitor purchasing, storage and distribution strategies, policies and plans.
  • Prepare and implement plans to maintain required stock levels at minimum cost.
  • Negotiate contracts with suppliers to meet quality, cost and delivery requirements.
  • Monitor and review storage and inventory systems to meet supply requirements and control stock levels.
  • Operate recording systems to track all movements of supplies and finished goods, and ensure re-ordering and re-stocking at optimal times.
  • Oversee the recording of purchase, storage and distribution transactions.

Typical qualifications and experience:  Possible degree. Five to ten years work experience, administrative planning and organisational skills.

SD02 Warehouse/Operations Supervisor

Reports to:  Principal Supply and Distribution Executive, Division Manager or, in a smaller organisation, General Manager.

Supervises:  Warehouse Foreperson, Storepersons and Clerks

Main objectives:  Effective management of the receipt and storage of inwards goods and for the despatch of goods or products to clients or customers.

Typical functions and responsibilities:

  • Control and direct the efficient and economical management of a depot, store or warehouse.
  • Organise receipt, storage and despatch of goods if the warehouse is concerned with parts and materials.
  • Supervise storage, packaging and despatch to customers if the warehouse is concerned with storage of finished products.
  • Supervise the planning and layout of a depot, store or warehouse.
  • Ensure equipment is working correctly and the working environment is safe.
  • Liaise with branches and other companies’ representatives.
  • Train new employees.

Typical qualifications and experience: Preferred completion of a warehousing and distribution course or equivalent, combined with sound supervisory experience in a relevant industry and competence in computerised inventory management applications.

SD03 Warehouse/Storeperson – Skilled

Reports to:  Warehouse Supervisor; Operations Supervisor

Supervises: 

Main objectives:  A worker designated by the employer required to utilise detailed relevant technical and/or trade related knowledge.

Typical functions and responsibilities:

  • Select goods for customers according to written or telephoned requests.
  • Able to assist customers in a wholesale establishment or warehouse as required by employer.
  • Receive and unpack incoming goods.
  • Check the quantity and quality of goods coming in and going out.
  • Assemble and pack outgoing orders, and send out.
  • Check invoices and keep records up to date.
  • May drive a fork-lift or use a palette-jack to unload or move goods.
  • Ensure hazardous substances are documented and handled correctly.

Typical qualifications and experience:  On the job training. Competence in computerised inventory management systems, hand and/or motor pallet movers and equipment. Possibly forklift capability and a hazardous substances training course. May need a National Certificate in Occupational Safety and Health (Workplace Safety).

SD04 Warehouse/Storeperson – Semi-Skilled

Reports to:  Warehouse Supervisor

Supervises: 

Main objectives:  To work within defined limits fixed by the employer and to be able to identify all stock handled by him/her.

Typical functions and responsibilities:

  • Assist customers in a wholesale establishment or warehouse as required by the employer.
  • Select goods for customers according to written or telephoned requests.
  • Attend to any documentation related to the above.
  • Receive and unpack incoming goods.
  • Check the quantity and quality of goods coming in and going out.
  • Assemble and pack outgoing orders, and send out.

Typical qualifications and experience:  On the job training, competence in hand and/or motorised pallet movers and equipment, possibly competent in computerised inventory management systems. Possibly forkhoist experience and hazardous substances training. Communication skills eg. in radio frequency bar coding systems.

SD05 Warehouse/Storeperson – Unskilled

Reports to:  Warehouse Supervisor

Supervises: 

Main objectives:  Care and maintenance of stores.

Typical functions and responsibilities:

  • Check, pick, put away and pack goods as required.
  • Identify and select goods to prepared orders, or on request.
  • Work from simple stores records and documentation.
  • May be a casual worker.

Typical qualifications and experience:  On the job training; competence in hand and/or motorised pallet movers and equipment.

SD06 Junior Warehouse/Storeperson (Under 20)

Reports to:  Warehouse Supervisor

Supervises: 

Main objectives:  Assists with the care and maintenance of stores.

Typical functions and responsibilities:

  • Check, pick, put away and pack goods as required.
  • Perform a variety of store-keeping tasks.
  • May work with simple stores records and documentation.

Typical qualifications and experience:  On the job training; operation of hand and/or motorised pallet movers and equipment.

SD07 Fork-lift Operator

Reports to:  Warehouse Supervisor

Supervises: 

Main objectives:  Operate vehicles that have a lifting platform for shifting and stacking heavy articles such as pallets (portable platforms used for storing and moving cargo), bales, crates, containers or cartons.

Typical functions and responsibilities:

  • Check, pick, put away and pack goods as required.
  • Perform a variety of store-keeping tasks.
  • Drive a truck often through confined spaces, exercising care to prevent damage.
  • Deposit a load on floor or raise to enable articles to be stacked in piles or on shelves.
  • Involved in put away, picking, replacement and dispatch of product.
  • Fill in paperwork, such as delivery forms, and electronically record the movement of goods.

Typical qualifications and experience:  One to three months on-the-job training. Fork-lift Operator Certificate and Class 1 or 2 driver’s licence with a fork-lift (F) endorsement.

SD08 Purchasing Manager

Reports to:  Chief Executive/Manufacturing/Production Manager

Supervises:  Purchasing Supervisors/Officers

Main objectives:  Direct the purchase of materials for the company’s operations, ensuring the best possible economy, quality and reliability of supply.

Typical functions and responsibilities:

  • Establish the company’s purchasing policies and procedures.
  • Co-ordinate and control purchasing supervisors/offices in the procurement process by interpreting specifications for goods or materials and supervising the calling for tenders.
  • Establish and maintain direct relationships with key suppliers.
  • Negotiate with major tenderers or suppliers and establish delivery schedules.
  • Identify and investigate areas where economies could be affected by purchase of new materials or bulk purchase agreements.
  • Review on a regular basis alternative markets for purchases and availability of materials or goods.
  • Approve orders and purchase contracts and submit to Principal Operations Executive/Chief Executive Officer.
  • Review major variations from budget in purchasing contracts.

Typical qualifications and experience:  A qualification in materials management or equivalent, together with considerable experience in materials purchasing.

SD09 Purchasing Officer

Reports to:  Purchasing Manager

Supervises: 

Main objectives:  Buys machinery, equipment, raw materials, services and other supplies for use or consumption by a manufacturing, commercial government agency or other undertaking.

Typical functions and responsibilities:

  • Purchase goods and services that the business needs.
  • Work with staff and management to define their needs.
  • Research and identify new suppliers.
  • Interview vendors to ascertain their ability to meet specific requirements for design, performance, price and delivery.
  • Negotiate contracts with suppliers keeping within budgetary limits.
  • Keep accurate records of payment and delivery of goods and services.
  • Keep up to date with market trends in the industry in which they work.

Typical qualifications and experience:  Four to five years secondary education and experience in purchasing area.

TP01 Transport Manager

Reports to:  Chief Supply and Distribution Executive or Division Manager

Supervises:  Transport Supervisor, Clerks and Drivers

Main objectives:  Plan, organise, direct and control, through subordinate managers or supervisors, a variety of transport operations in the public or private sector.

Typical functions and responsibilities:

  • Direct the activities of an organisation in the transportation of freight.
  • Maintain responsibility for the condition and provision of facilities for transport and freight operations.
  • Organise and direct the activities of subordinate staff engaged in goods transportation. Monitor transport costs.
  • Liaise with brokers and agencies to facilitate smooth transportation actions.
  • May specialise in a particular field of transport such as air, sea, rail or road.

Typical qualifications and experience:  A qualification in a supply and distribution discipline or five to ten years administrative experience with transportation.

TP02 Transport Supervisor

Reports to:  Chief Supply and Distribution Executive, Division Manager or Transport Manager

Supervises:  Team of specialist officers, clerks and drivers

Main objectives:  Develop, provide and maintain an economical and efficient transportation service for the company and its customers, including routing and inbound and outbound shipments where the company bears the cost of transportation.

Typical functions and responsibilities:

  • Recommend new packaging methods or types and designs of shipping containers to promote maximum utilisation of space and lowest possible transportation rate. Acquire new fleet in accordance with transport needs, existing or planned.
  • Coordinate the routing of outgoing and incoming shipments in which the company is involved.
  • Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.
  • Prepare an annual capital expenditure plan for the transport operation within the company for submission to senior management. Conduct transportation cost studies relating to expansion of existing sales markets, new plant locations and development of new products.
  • Keep informed on current transportation facilities and rates and develop transport strategies/logistics which will assist in minimising costs.
  • Ensure proper documentation, including transport documents and customs clearances. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.

Typical qualifications and experience:  A qualification in a supply and distribution discipline or experience in the transport or related industry.

TP03 Driver – Ancillary

Reports to:  Chief Supply and Distribution Executive, Division Manager or Transport Manager

Supervises:  Team of specialist officers, clerks and drivers

Main objectives:  The carriage of employer’s goods or of the goods of the company group.

Typical functions and responsibilities:

  • Drive a motor vehicle used for the transport, haulage or removal of goods or materials.
  • Drive a vehicle no heavier than 14 tonnes.
  • Load or unload and assist with any other work in connection with the employer’s business.

Typical qualifications and experience:  The appropriate driving licence.

TP04 Driver – Urban Goods and Services

Reports to: 

Supervises: 

Main objectives:  The carriage of goods and materials by a contracting employer. Drive a lorry or van to transport freight over short distances.

Typical functions and responsibilities:

  • Drive a motor vehicle, excluding road machinery or other mechanical vehicles, in general contracting.
  • Goods service deliveries within an urban area.
  • Drive between a depot and loading and unloading points.
  • Load or unload and assist with any other work in connection with the employer’s business.

Typical qualifications and experience:  One to two weeks on-the-job training and appropriate licence.

TP05 Driver – General Road Transport

Reports to: 

Supervises: 

Main objectives:  Drive a heavy truck or tanker, with or without articulated semi or full trailer, to transport goods or liquids.

Typical functions and responsibilities:

  • Drive a vehicle between depot and loading and unloading points.
  • Cartage of containers, loose and/or unitised pallet loads, bulk fuels, timber products, stock or general freight of every description.
  • Follow the correct safety procedures if the goods being transported are dangerous.
  • Collect and deliver dairy products.
  • Inter-city line haul or route operations where applicable.
  • Assist with or perform loading and unloading tasks.

Typical qualifications and experience:  Six months on-the-job training plus appropriate licence. Drivers licence endorsement for cartage of hazardous goods. Fork hoist operator’s licence where applicable.

TP06 Driver – Passenger Coach/Bus (Urban)

Reports to:  Despatch Controller

Supervises:  May supervise trainees with on road training

Main objectives:  Drive a heavy truck or tanker, with or without articulated semi or full trailer, to transport goods or liquids.

Typical functions and responsibilities:

  • Vehicle preparation including mirrors, signage, ticketing equipment and cash float.
  • Drive a specified route according to schedule.
  • Issue tickets and handle cash.
  • Comply with legal requirements.
  • Give passengers information on routes, fares and timetables.
  • Return vehicle to depot, completes driver logbook, checks vehicle for safety, cleanliness, etc.

Typical qualifications and experience:  Class 2 or Class 4 driver’s license and P endorsement on the license.

TP07 Fleet Services Manager

Reports to:  General Manager

Supervises:  Workshop Staff

Main objectives:  Maintain fleet in a safe and mechanically sound condition and to maintain workshop services and expenditure within budget.

Typical functions and responsibilities:

  • Plan, direct, and coordinate the operation of vehicle maintenance and repair programs.
  • Ensure fleet is mechanically safe and every fleet item has a current COF/WOF.
  • Maintain full, accurate records of fleet/plant maintenance and repair history.
  • Ensure all plant items including fuel trucks fully comply with all regulatory requirements including company requirements.
  • Maintain only adequate stocks of oils, tyres and fast moving parts.
  • Maintain buildings, yard and yard facilities in an operational and clean condition.
  • Prepare cost analysis and periodic management and operational reports.
  • Oversee the effective movement of vehicles and the logistics of appliances for maintenance and servicing, ensuring that operational needs for fleet are continuously met.

Typical qualifications and experience:  Class 2 or Class 4 driver’s license and P endorsement on the license.

TP08 Transport Dispatcher

Reports to:  Transport Manager or Supervisor.

Supervises:  Workshop Staff

Main objectives:  Carries out clerical tasks relating to the transport activities of an organisation or business enterprise.

Typical functions and responsibilities:

  • Engage in route planning and scheduling of passenger and goods transportation, whether by road, rail, sea or air.
  • Assign drivers and equipment.
  • Ensure conformance with schedules and maintain operating efficiency.
  • Maintain records and checks licences, ensuring compliance with government regulations.

Typical qualifications and experience:  Three to twelve months on-the-job training.